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Alexa Outage

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So Alexa was down on Xmas day due to an influx of people setting up on the same day

was you affected? How did you cope? have you tried to claim compensation?

hspexy
over a year ago
What do you think of this?+20 points
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blacklabrador

Luckily I had our house setup with various echos and dots before Christmas, so I wasn't one of the people trying unsuccessfully to connect on Christmas morning.

Why Amazon didn't anticipate the influx of new echos trying to connect on Christmas morning is baffling though.

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hspexy

Indeed - you’d think they’ve anticipated taking over households over the world! My friend had hers set up from last year but Alexa didn’t understand how to do anything on the day - simple instructions such as ‘turn in the lights‘ and ‘play Xmas music‘ had Alexa saying ‘sorry, I don’t understand‘

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