1. Chat

Amazon Drivers Heavy Handed

Ask a Question

Might have been covered but is anybody noticing Amazon deliveries being thrown over gate , door not knocked. Today I went to door when me camera went and yes over fence n 6 broken white sauce 😡 it’s like throw and run now

paulamanning
2 weeks ago
What do you think of this?+20 points
paulamanning

Leannexxx you shouldn’t have to it seems a lot of postage/delivery companies are just getting worse

Like
Reply1
Fatabelly

Leannexxx I’ve had a similar experience where the postie was too lazy to deliver. They just marked my house as inaccessible when it faces onto a main road!

Like
Reply1
hspexy

No ours seem ok. But it helps that we have a door camera so I guess they don’t want to be reported

Like
Reply
paulamanning

hspexy and I do lol hence how I first started seeing what they were doing lol your lucky guess some don’t notice camera 🤣🤣🤣

Like
Reply1
hspexy

paulamanning lol yes it’s usualLy down to if they think they'd get into trouble. All our neighbours have cameras too so I guess it’s deters them from behaving badly

Like
Reply
paulamanning

hspexy you got me thinking I’ll stick a note on gate saying your on camera cuz me and neighbour have doorbell cameras lok

Like
Reply1
hspexy

paulamanning that’s a good idea to let them know. If they’re aware, they may take better care

Like
Reply
hspexy

paulamanning my cousin caught an Amazon driver on camera being heavy handed - rang the doorbell and then tossed the package and buggered off before anyone came to the door. Rude and unacceptable

Like
Reply
jdible

Yes we was in waiting for the parcel when a guy got out of his van and thrown over our back garden we had it on camera when we opened the parcel the poor dinner service was all smashed I don't think this guy could read handle with care

Like
Reply1
KateGriff169

Thankfully I’ve never had them throw them over gate or anything like that but i have had it where they’ve knocked the door, left parcel on step and when I’ve got to door they’re already driving off

Like
Reply1
martinlufc5637

Yeah a few times I've found packages behind bin, never knocked on the door

Like
Reply
BonzoBanana

There must be some sort of bonus for delivering at a higher rate as sometimes it seems like as soon as you open the door the van is driving off and the parcel is just left at the door.

Like
Reply
paulamanning

BonzoBanana there is a bonus but Amazon don’t seem to care we have to keep claiming for smashed items.

Like
Reply1
paulamanning

Well three parcels via Amazon today delivered by dpd parcel force and Royal Mail 🙈🤣🤣🤣

Like
Reply1
jms19

They just leave ours in the doorstep and ring the bell, that’s fine if we’re in but if we’re not then it could be stolen or get wet/damaged.

I don’t think amazon care really, they’d rather have stuff delivered quickly and pay for any theft it seems.

Like
Reply
paulamanning

jms19 yea because although I choose a time and day it don’t happen so you can’t rely on it, but ya right

Like
Reply
janphoenix51

We have had issues with delivery drivers too,we have our Cat Food delivered by Amazon, also Cat Biscuits but not together, I walked home to find our parcel of 3x40 pouches on front step in full view of passerby

Like
Reply
janphoenix51

I nearly fell over a parcel which was wedged under my back door one day as I stepped out to go to the shops,nearly broke my ankle!

Like
Reply
eyeballkerry

My daughter owns a pub and a few years ago a delivery company used to throw ordered food for the kitchen over the gate in the morning. That was bad enough but they didn’t tell anyone they had delivered! It all went back.

Like
Reply
paulamanning

eyeballkerry omg shocking hun

Like
Reply1
JulieTurne55740

The delivery driver kicked our gate open because his hands were full and broke the gate off the hinges, he didn’t even knock for us to get the parcel, he just put it on the step and rushed back to his van🤬

Like
Reply
paulamanning

JulieTurne55740 omg well you can claim if contact Amazon with pictures honest no care in the world

Like
Reply1
JulieTurne55740

paulamanning Thanks Paul but I didn’t think, hubby has repaired it now, so no photographic evidence 🙄🤷‍♀️.

Like
Reply
KAW18

Yes delivery drivers are terrible. Normal deliver to wrong address. I can't have anything delivered to my home address have everything delivered to a locker instead much less stress.

Like
Reply
compingonly

lately amazon can't even be bothered to dump it on the doorstep and run; they've been dumping the parcels behind the gate in the front garden. just throwing them over and running back to the van. The last parcel had a glass bottle and how it didn't break, I do not know.

Like
Reply
paulamanning

compingonly yeah mine was 6 bottles of white sauce this week and to be fair wonder if they throw their own over gates lol

Like
Reply
JulieTurne55740

Another driver said my parcel was delivered AND handed to the resident but we never received the parcel, trying to sort that out now 🤬

Like
Reply
LL81

I don’t know where you live but the drivers don’t do that here. Normally it’s a bang at the door or doorbell and leave on doorstep.

Like
Reply
paulamanning

LL81 im in West Midlands

Like
Reply
intherealworld

Love to hear the comments - However would you do the job for the pittance they get paid ? Only a couple of poor deliveries in my experience from several hundred .

Like
Reply1
Mango4

My delivery is often left on the doorstep and sometimes they don't even attempt to ring the bell or knock the door. I suppose like many delivery companies they have so many deliveries and are under such pressure that they try to save time wherever they can.

Like
Reply1
MelissaLee1

Quite good up my end.Only once had a 3kg jar of honey broken .That was very sticky indeed. Image

Like
Reply2
Jerseydrew

My delivery drivers are useless. Never knock just dump it at the door. I've a massive box outside my door and some can't be bothered to put it in the box, unless it's my neighbours stuff. Thankfully I get on with them and have told them to always check our box for their stuff. I've taken their stuff into ours and opened it before now as I stupidity assumed it was mine and had to explain my mistake to them. My neighbour didn't want to into my box initially but I told her to it's fine and I don't mind. They have their own box right outside theirs. Delivery drivers have put my neighbour stuff right where it gets rained on or the parcel is open and stuff inside gers wet so if no answer I pop it in my box and leave a note for them

Like
Reply1
paulamanning

Jerseydrew exactly this! I know they don’t paid much but we work to pay for the items and lately smashed/damaged Amazon say they are monitoring drivers 🤣🤣

Like
Reply
Jerseydrew

paulamanning thankfully we get on with our neighbours. What's worse is we get mail for others. The 2 companies that deliver amazon stuff get funny about it. I tell them it's outside and I'm not touching it and it may get nicked or soaked. We've had it where things have gone to the wrong address and the persons been told to go get it. One put her foot down and refused as its someone they don't get on with so made the delivery company go get it and deliver it properly. Someone else basically got abuse for trying to retrieve their parcel and amazon had to refund them because the delivery company refused to sort it

Like
Reply1
paulamanning

Jerseydrew

Luckily our neighbours are good and yeah I’ve noticed Royal Mail parcel force and Hermes here delivering Amazon

Like
Reply
kitty88uk

Yeah this has happened before, I ordered some books dad closed the gate and I was looking out the window see when will arrive and as I was walking to gate threw it right over in front of me and drove off! So angry 😡 did make a complaint

But have not had any problems since

Like
Reply2
SilverSurfer

Try working for Amazon and you will see why they delivery drivers are the way they are.

Like
Reply
paulamanning

SilverSurfer I totally understand has we know a few drivers but I work hard to pay for those items ☺️

Like
Reply
SilverSurfer

paulamanning work as hard as you want for the items but will it keep happening again and again until Amazon provides decent working conditions

Like
Reply
paulamanning

SilverSurfer I refuse to use Amazon now hopefully things will get better

Like
Reply
SilverSurfer

paulamanning it won’t

Like
Reply1
blacklabrador

So this Sunday just gone I had my Amazon Delivery just dropped over the front gate.

Finally flipping, I contacted Amazon and told them I hadn't received the parcel, and amazingly they have refunded me.

So here is my moral quandary - do I return the item I had to retrieve from the driveway? or do I keep it and the refund?

Like
Reply
paulamanning

blacklabrador my partner said keep it Amazon don’t care about customers, see me I cudnt but guess they claim on insurance

Like
Reply1
blacklabrador

paulamanning I'm torn to be honest, but If I don't return it it may cause Amazon to actually investigate the driver and find out why his/her delivery went missing.

Because if He/She is tardy with my delivery the chances are He/She cuts corners with other customers too.

Like
Reply
paulamanning

blacklabrador oh my partner would say they investigate nothing the same driver kept throwing it over my gate, and they still took no notice

Like
Reply1
blacklabrador

paulamanning It usually happens on a Sunday to me, which makes me think it's the same delivery person.

So I guess If Amazon are happy to lose money they should just carry on.

Like
Reply
intherealworld

If they break it ,so easy to return ! All the moaners should imagine having to do that job for a pittance of a wage ! Of course we are all perfect - Are we ?

Like
Reply
paulamanning

intherealworld no Amazon only allowing so many returns or refunds. It’s not about being perfect it’s called respecting peoples property. You order a telly n driver just throws it would you be Impressed ☺️

Like
Reply1
intherealworld

paulamanning Never had a problem with returns . Probably as I've returned just 3 out of several hundred orders in 15 or 20 years (none due to mishandling , although I've had a few left out in the rain etc but the contents were fine ). To be honest I would never order a tele from Amazon as they can always be found cheaper with better warranty elsewhere (eg John Lewis , Richer sounds , etc etc who will always price match Amazon ) .

Like
Reply
One of the UK's largest deal hunting communities

Join for free to get genuine deals, money saving advice and help from our friendly community

Tom Church
Co-Founder &
Chief Bargain Hunter
Tom Church, Co-Founder
Want deals & discounts automatically?
+100 bonus points!
Latest Deals Browser Extension
Latest Deals Mobile App
  • Download our app
  • 1,000+ new deals every day
  • Earn free Amazon vouchers
  • Daily deal alerts - never miss the best offers!
  • Download the Latest Deals iOS AppDownload the Latest Deals Android App
Latest Deals
Disclaimer

The content on Latest Deals is a combination of information submitted by members of the public and the Latest Deals team. Whilst we make every effort to try and ensure genuine, accurate content we cannot guarantee it. Please always carry out your own due diligence and double check the details of an offer on the retailer's own website.

How this site works
  • To cover the site's running costs, Latest Deals uses affiliate links.
  • If you click on a link to an external website and make a purchase, Latest Deals may earn a commission.
  • We allow deals to be shared on Latest Deals irrelevant of whether or not they generate us money. Our #1 concern is helping you save money.
  • If you have any questions about how the site works, drop us a message. We're always happy to help.
Copyright © 2025 Latest Deals Limited
Registered in England and Wales. Company number 10286141. 124 City Road, London, England, EC1V 2NX