Amazon Refund
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I was just trying to get a refund for an item that never arrived from Amazon (it’s been sat at their distribution centre on the other side of the country for 2 weeks now and they said it’s probably lost).
They say I’m eligible for a refund at this point, but when I click the ”get a refund” button it says I have to wait until the 27th of April. There’s no option to contact anyone about this that I can find. Has anyone experienced this before?
I had a faulty item from amazon a few months ago and I contacted them through a live chat and it was resolved immediately and I got a full refund. Hope this helps
Thanks for the reply. I’ll have to try their live chat and see if they can help me. I didn’t even realise they had a live chat to be honest!
cocolgooh the adviser was very helpful, it was a set of outdoor led lights and only one was working. They refunded the full amount and I was told to keep the one that was working.
heatherduthie They sound helpful! And it’s nice that you were able to get a refund and keep the working one! I’ve found the live chat so I’ll see what they say.
heatherduthie They said the refund will be in my account within 24 hours! That was super fast! Thanks for letting me know about the live chat option!
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