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Do You Bother with Reviews When Buying Online?

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Do reviews influence you when buying online. I try not to look at them anymore as they go from terrible to excellent for same product and leave me dithering. I want to buy some frames for a set of royal mail game of thrones pictures I won ages ago and am torn after reading these and similar:

Worst frames i have ever had!! Frames a so light that even the glass is to heavy , all of them just felt down from the wall and broken straight away!! What a waste of money!! DO NOT BUY!!

Expected fairly poor quality for the price but very pleasantly surprised. Purchased for my father who is a prolific artist so we're using a lot of these. So pleased purchased another box within weeks. Highly recommended.

Lynibis
over a year ago
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SilverSurfer

Absolutely. I always check the reviews on any products I’m unsure with. I also check the score against the review score against the amount of reviews. In the past I’ve bought something with fantastic review but low numbers and it was horrendous. I know I could be missing out on some great products and good prices but too high risk with fake reviews.

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Lynibis

Yep, it's the fake reviews that worry me.

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Glitterandgold

Depends on what I'm purchasing, If it's a large appliance, expensive item or something that will get alot of use, I will definitely read them. On the whole tho I tend to ignore them, Iv bought things in the past with fantastic reviews that iv not been impressed with & vice versa.

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Lynibis

Yes, it is just another example of human beings holding such diverse opinions on absolutely everything!

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lilyflower

We always read the reviews on holidays especially if it's a bargain holiday. Last year two cheapies, one a boutique hotel, good reviews, clean, good food. It was a dive worst food we have ever had, spam lasagne, yep that was a good day. 2nd had mixed reviews, don't go or good. It was a brilliant 2* family owned and the food was heaven, hot and home cooked, definitely go back, well we were due to, now we'll see.

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TheChimp

If I'm buying from a company that I don't know, I usually look at Trustpilot, which can be hit and miss in itself.

Always read a couple of pages of reviews if they're good and see if you can see a pattern.

You can also check how many bad reviews that they have flagged or have had taken down which is a good sign of whether they're trying to 'fix' their rating.

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hspexy

Yes I usually do, but I don’t put much stock in the individual reviews. I look at the overall rating, and then read a few of the reviews at both extremes, and make a judgement from that

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Dennab

The thing that annoys me about reviews is idiots are allowed to post them. I saw 1 star reviews for that FoodHub there's a discount for on here currently (like JustEat) because people didn't enjoy their food. Their experience has nothing to do with FoodHub. I see Amazon reviews of 1 star because delivery was delayed. It has nothing to do with the product. You get the point.

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ClaireF1978

I do, I don't buy things that have a low star rating overall. A o always read a few of the bad reviews to see what problems I might expect before buying anything.

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lornaae

Depends what I'm buying and if I've bought from the retailer before. If the reviews are hit and miss I'd have a look and judge for myself - I've found I've been really happy with products that others have complained about just being picky

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gerrykelly25

I would always check the reviews if buying a large/ expensive item. Some people make valid constructive points about the item that I hadn’t considered.

I always look at Trip Advisor reviews when booking accommodation also.

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Pjran

I do like to read reviews of restaurants especially if it’s expensive. I appreciate we all have different tastes but it gives an idea of serve etc. Obviously I take with a pinch of salt if everything is perfect.

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AgnesFaludi

Sometimes it is even fun to read some of the feedback comments online...

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MeestairChrees

I always look at reviews. Though unfortunately, a few negative ones can leave me unsure, when it most are positive. Does depend on the item though - sometimes reviews are about delivery, it receiving the wrong item or something that wouldn't affect most people.

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LeighReidAtanas

It depends what I am buying if it is something that costs a lot I will try and check reviews and compare that product against other companies product of same and look at reviews. If it is something that is inexpensive I would just buy it outright without looking at reviews.

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Imnotcheap

I check the reviews but discount the extreme ones some people would complain at anything and others would be happy with any old rubbish somewhere in the middle are genuine people.

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