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Has anyone who booked with them and is waiting for a refund due to COVID had it yet. Asking on behalf of a friend who be in booked flights with Turkish Airlines via Budgetair and has been waiting for a refund over 4 weeks when the airline has confirmed they have issued a refund to Budgetair.

I did suggest to always book directly with the airline 😳

rararachel
over a year ago
What do you think of this?+20 points
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Dennab

Did they pay with credit card over £100? If yes, they have Section 75 cover. Are Budgetair bookings ATOL protected? That's another safetynet if they are.

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rararachel

It was flights only and a debit card 😳

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Dennab

rararachel Oh right. I'll ask my mate what happened with him as he had a similar issue except it was a direct booking with FlyBe.

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Dennab

rararachel Tell them to check Money Saving Expert as well because this has probably been discussed or covered on there.

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rararachel

Dennab no specific advice on Budgetair. I booked mine with Etihad directly and have had money refunded but as Budgetair is a third party the rules seem to be different. Looking at their social media postings, or lack of and other complaints I wouldn't be surprised if they go into administration.

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Dennab

rararachel Sorry to say but my friend's had no luck with paying via debit card for FlyBe. There are some weird laws governing consumer finance in this country.

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