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Cashiers Not Saying Please or Thank You

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I am sure many of us on here have had bad experiences with rude cashiers. As a former cashier myself, I understand that working with the general public can at times be a little hard work and we all have our off days, but how hard is it to say a simple 'please' or a 'thank you'? Even when I am in a bad mood, I never fail to say those words. And some people just lack basic manners anyway.

RegularComper90
over a year ago
What do you think of this?+20 points
calleighisabell

Not hard at all nothing more uncomfortable than saying yes please then thanks and thanks again for them to just stare at you

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SuzJ

My bugbear is when a cashier is talking to a colleague and they manage to get through the whole transaction with you without speaking at all until they bark out the total at the end. I find it very rude.

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ShellyAnn

This happened to me at my local library last week. I was asking for help as my card wouldn't work and the assistant kept turning back to talk to her colleague. I felt I was being a right pain in the butt.

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jojowane67

pig ignorant .... my son got a warwning for not smiling at tescos when he worked there and one of the managers when mad he said hes the onl y person on these tills that actually converses with people so he said can i have him on products so he come off ... he said lots dont talk or smils etc but he wouldnt of got through day without talking hes like me a chatter box lol x

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hspexy

It's sad, but there does seem to be a general lack of manners these days. I think it is just common courtesy to acknowledge people in general, say hello and goodbye, but not many people seem to be able to utter those words. All you can do is shrug it off, I'm afraid

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Lynibis

I think it's all part of solo communication these days. You know, everyone communicating solo via a piece of technology rather than a double, or more, face to face. Then when in a situation that calls for an oral response people have become shy and distant. Watch this space folks it will only get worse. (It is also why people say such horrible things online, things they would not dare say if the person was in front of them. So glad this is a polite site!)

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hspexy

lynnibis there was one time someone said to me ‘I say what I mean, and mean what I say’. I just looked baffled as I never understood why people wouldn't say what they meant, or meant what they said! Especially as I’m from a culture that is quite blunt. Needless to say, I understand what he meant

Lol, yes, we are very lucky to have LD

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PhilipMarc

hspexy I never understood why people wouldn't say what they meant

We live in times where almost everyone feels entitled and offended for the tiniest thing possible so some pretend to agree or nod just so it doesn't turn into an unnecessary discussion which leads nowhere.

South Park nailed it in just 2mins.

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hspexy

Rockman lol ah the wisdom one can get from a cartoon. I think I learnt quite a lot from the Simpsons also. Explains why these kind of shows are still around after decades, whereas other shows have perished

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DarrenTurner

Sorry but it's the customers who are the rude ones. They never say please or thanks and if you ask if they'd like cashback they bark NO...that's if they're not on the phone

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Lynibis

Not all customers, just as it is not all cashiers. I have very pleasant, chatty interludes with cashiers when shopping, as long as I don't hold up the queue. And I ALWAYS say please and thank you even if they don't.

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RegularComper90

Please don't think I was referring to all cashiers, only around 1% of them, as the vast majority of them are not rude at all.

And I hate it when customers' are busy on their phones whilst being served at the checkout. 😡

There's good and bad all over.

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AgnesFaludi

Let's see.... Customers want great service. Cashier wants to be best at his or her job. Meantime the company wants the cashier to be fast. Yep they check speed and the amount of transactions made.

Do they give reward for great customer service???? No

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RegularComper90

I am sorry if my post has upset you. But I was only referring to a very small number of cashiers as around 99% of them I come across are polite. As previously mentioned, I also used to be a cashier so I know how hard of a job it can be at times.

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PhilipMarc

It isn't much for employees to simply be respectful and somewhat pleasant to customers so that it all goes well. If employees have issues outside their work, that needs to be resolved on their own time and not bring it in.

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PhilipMarc

It all depends on the stores, locations, countries, customers and employees.

If someone's under the weather then it might make others feel the same way.

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PhilipMarc

Around here it's more of 'good morning', 'good afternoon' or even 'good night' and then there's times when someone questions if it's afternoon or night depending on the time that it is. lol

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