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Closing Time of Comps

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Good morning LDers

Has anyone else noticed that when you add the closing date to a comp it automatically puts the closing time as the time you add the comp i.e. I put comps on this morning between 5.45 & 6.00am. When added the last one I noticed this closing time anomaly.

Previously the site would have automatically chosen just before midnight and you would have changed this according to the particular comps rules.

You will probably have noticed that this is clearly reflected in the multiple closing times when you look at comps in the โ€˜endingโ€™ section. There are so many different times when the comps closeโ€ฆ.

Tom Kelsey Is this a glitch or do we now have to amend each post so that they end just before midnight as this is the most common time comps end or whatever the appropriate time is?

tumblespots
10 days ago
What do you think of this?
Kelsey
Kelsey
Founder
10 days ago

Morning tumblespots ๐Ÿ™‚ We've had a few people have this problem and, so far, they've all been using Firefox. Could you let me know if you use Firefox please or, if not, what browser you use? Hopefully can get to the bottom of it!

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tumblespots
tumblespots
Original Poster
10 days ago

Glad to hear I'm not the only one. Yep, I use Firefox! It take it that's a bad thing? I appreciate your help Kelsey.

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Kelsey
Kelsey
Founder
10 days ago

tumblespots Hey not a bad thing at all! It just so far at least appears to be a quirk specific to the Firefox browser. So haven't quite worked out yet if it's a bug with Firefox or a bug with LD but I'll keep digging ๐Ÿ‘

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tumblespots
tumblespots
Original Poster
10 days ago

Kelsey Thank you , I'll wait to hear.

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angemski
angemski10 days ago

Morning Kelsey I've had problems with the end time function too - it wasn't working normally yesterday and it's still showing random times this morning when I click on it. (yesterday I had to go back and keep trying to adjust as it was expiring the comps and was nothing close to what I'd entered) I know there was a bug a few weeks ago so thought I'd wait it out until fixed. (using Chrome)

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sunshinemum
sunshinemum10 days ago

Until it's fixed for all comps ending the same day at 23:59 I set the end date to the next day 00:00 and it works properly that way, otherwise all comps expire within 1 minute...

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angemski
angemski10 days ago

sunshinemum I also set a couple of them for 00.01 because of the same problem. It's worth going back when the comp is published to check though as a couple I shared changed completely. (I think I tend to trust the system and don't go back to check that it is as I entered)

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sunshinemum
sunshinemum10 days ago

angemski hmm I had a look at my posts, and it seems end dates are 1 day earlier than they should be...but I am just tired of fixing them again ๐Ÿ˜‚

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angemski
angemski10 days ago

sunshinemum I think we are going to get some compers complaining that it's finished when it isn't and vice versa ๐Ÿ˜‚ I've been correcting and tweaking too but decided to give it a day to sort itself out.

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angemski
angemski8 days ago

Kelsey The end time function is still playing up - I'm using Chrome. I posted a comp this morning to finish at 23.59 tonight. A few hours later I notice that the comp has been expired and it shouldn't be. The only way I can get round it (as the comp is still active and I checked it was OK after posting) is to put the end time as 00.01 tomorrow. Just for info the time functions is showing random times when a deal is set up and the 23.59 is no longer the standard.

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Kelsey
Kelsey
Founder
8 days ago

Hi angemski ๐Ÿ™‚ Thanks for the feedback and sorry to hear you're still having trouble. I am actively investigating but it sadly isn't something I'm able to reliably reproduce at the moment so I'm having to sort of guess and try various fixes. By the sounds of it my latest attempts haven't worked. I'll keep trying! ๐Ÿ’ช

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angemski
angemski8 days ago

Kelsey Something is not quite right - could be me...... Just had this notification about a comp I shared but the post it compares to is for free Cider Vinegar.

Thanks for sharing your recent competition - Win an Amazing Sizzix Big Shot plus worth ยฃ125. Unfortunately, it looks like you were pipped to the post this time as someone had already shared it. To avoid duplicates, we try to work on a first come, first serve basis. Whilst weโ€™ve had to remove your post this time weโ€™re already looking forward to your next one!

2 minutes ago

I should point out that although I agree that I can see the double up - my comp is still live and has not been removed.

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ACR
ACR8 days ago

I'm using Chrome and having the same issue for the last few days. Although, I've been manually changing the end time before posting.

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Kelsey
Kelsey
Founder
6 days ago

Hi ACR tumblespots angemski sunshinemum I'm hoping these problems are now resolved - could you let me know if it still happens from now onwards please? Thank you!

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ACR
ACR6 days ago

Will do.

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tumblespots
tumblespots
Original Poster
6 days ago

Will let you know

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sunshinemum
sunshinemum6 days ago

Great thanks! I noticed this morning, the widget is now showing 23:59 as default time and after posting few comps and vouchers it seems all is back to normal ๐Ÿ‘

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tumblespots
tumblespots
Original Poster
5 days ago

I think you've done it Kelsey Thanks very much for all your efforts in fixing this.

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Kelsey
Kelsey
Founder
5 days ago

Image

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tumblespots
tumblespots
Original Poster
5 days ago

Kelsey Wonderful!

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