Comment Removed???
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So what comment was this? And why was it removed? And why were the 20 points that were removed not able to be recouped by the other comments I have made?
UPDATE: I think I’ve worked it out, as it appears a chat topic from someone has been removed, so the points I got for commenting must have been removed, for whatever reason. But should that be the case? Should all the people who commented be penalised?
Hi hspexy
Please follow this thread:
https://www.latestdeals.co.uk/chat/comment-points-removed-thread-deleted
If anyone else has this issue please contact us via our contact form and we can reply directly.
Cheers
Hi hspexy, just to update you on this - I have reviewed what happened and given you back the 20 points for this mistake. I'm sorry about that.
It appears to be a bug in our system where if a member is banned, all their comments get removed, and replies to those comments also lose their points. We are working to fix it so it doesn't happen again.
Thankfully, it's not often we have to take the extraordinary step of suspending an account.
Hope you continue to enjoy Latest Deals,
With best wishes,
Tom
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