what if i haven't received my award
Help
hi all. i have reached the 5000 point stage and claimed my voucher and had notification here that it has been sent to my e mail. however, i haven't received it. i checked trash and spam folders and it defo never arrived. How do i chase this up please?
Hello, Congrats on achieving 5000 points! Well done! As vouchers are awarded manually, this can take upto 3-5 days! Please bear with us. Regards - TEAMLD 
Hi mmokane24 your reward was sent out via Amazon on 21st August. We've just resent it now to your registered e-mail address. Hopefully it gets to you safely this time!
Please remember to check the email address you've registered on LD with and to check your spam folder too in case it's crept in there!
Thanks 
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