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Hermes Not Knocking on Your Door to Deliver

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I have a parcel due from them. I had an email from the CEO last night. They want customers to pick a 'safe place' from the drop down list on the parcel tracking page to say where to put it. Apparently they will also take a photo to prove they delivered it but the customer has to tick a box on the delivery page to say they accept responsibility for it being put in a 'safe place', ie, if it goes missing then that's your problem, I guess. The drivers will also sign for parcels themselves to say delivered to avoid contact with customers. Now none of the safe place option apply to me, so I'm sticking a note on the front door advising the driver what I want him to do with my parcel. What amazon will do when they deliver today, who knows. Amazon are a law until themselves with deliveries.

ShellyAnn
17 days ago
What do you think of this?
Loislane
Loislane17 days ago

My amazon parcels came through the letter box hun lucky they just books lol x

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TiggyWilliams
TiggyWilliams17 days ago

Yesterday, I had a package from Home Testers Club. No one in, so they left it by my front door, DPD delivered.

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Twollocks
Twollocks17 days ago

Hermes knocked on my door and delivered a parcel 20 minutes ago. Amazon have been good too, only difference is not signing for them

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ShellyAnn
ShellyAnn
Original Poster
17 days ago

Amazon arrived. didn't read the big sign on the door telling them where to put the parcel, but then left the parcel in green recycle bin. I was in but couldn't get to the door quick enough as they did knock. We will see what hermes does tomorrow. Whether the driver will follow the email that I received and leave it outside or will he knock?

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davidstockport
davidstockport17 days ago

This always reminds me of a true story, where a Yodel delivery driver thought throwing a parcel through an open bedroom window solved the problem. His "Sorry your parcel is on the roof" note, still makes me laugh.https://www.birminghammail.co.uk/news/midlands-news/sorry-your-parcel-roof-yodel-10485972

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Dennab
Dennab16 days ago

That's a great idea sticking a note on the front door. Let everybody else who sees your front door know where your parcels will be. Brilliant.

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Caz2
Caz215 days ago

Its ok for me,porch is angled so folk passing on path at end cant see actual door from there.only folk who pass are ones wanting access to our small row of houses anyway.🙂

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greatdeals121
greatdeals12116 days ago

I think it is a great idea that Hermes are knocking on the door and leaving at a safe place.

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RnD194hd
RnD194hd16 days ago

My postman knocked on the door, left parcel then stood by my garden gate n just shouted, it's your parcel, no signature needed

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ShellyAnn
ShellyAnn
Original Poster
16 days ago

Hermes came and it wasn't what I was expecting. It was some gardening gloves, so those got pushed through the letterbox and I received an email with a photo of the gloves being pushed through the letterbox. I still have my wilko delivery via hermes to come then.

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Caz2
Caz215 days ago

I ALWAYS pick a 'safe place' anyway as i cant hobble to door fast enough,as ive got osteoarthritis,but they hardly ever comply,despite note on my door to that effect also- i told one courier last week i was not using anything to sign his acceptance ipad he says i "had to or they get done for it" so thats a turnabout in a week eh?😂

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Caz2
Caz215 days ago

My son took one in,guy held it by edge,reached it out about 2feet for my son to grab opposite end of box....

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ShellyAnn
ShellyAnn
Original Poster
15 days ago

I have to say I am washing my hands for over 20 sec after handling parcels. Just in case.

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Caz2
Caz214 days ago

Me too.

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garygemmell
garygemmell14 days ago

So what thats nothing new they usually just throw it over the wall or up onto the roof or into my hedge!

Makes getting things a lot more fun having to hunt them down!

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Ceebers
Ceebers
Mentor
14 days ago

Given these unprecedented times, I think this is a good idea to protect everybody. I really think this is a first-world problem right now, given what we are facing. In my experience of Amazon, they generally just leave it at your front door and do not always even bother to ring the bell. On the whole, since signing up to Prime over 5 years, only one item was not delivered. I was, of course, reimbursed on my Amazon account. Xx

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greatdeals121
greatdeals12114 days ago

I think some people are cautious and don't want to be in contact with people so think it is a great idea that they leave at the door.

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angemski
angemski14 days ago

I am happy that this is being adhered to - I've had several deliveries where the driver has rung the bell and I've acknowledged with a 'thumbs up' at the window. Hopefully, this sort of procedure will keep us on track for the estimated confinement.

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ShellyAnn
ShellyAnn
Original Poster
13 days ago

DHL came today with some more compost and I put a sign on the door with what to do with it and all went fine. Didn't see the driver at all. Being at the bottom of my garden is like being at the end of a field 👍

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