Hermes Not Knocking on Your Door to Deliver
I have a parcel due from them. I had an email from the CEO last night. They want customers to pick a 'safe place' from the drop down list on the parcel tracking page to say where to put it. Apparently they will also take a photo to prove they delivered it but the customer has to tick a box on the delivery page to say they accept responsibility for it being put in a 'safe place', ie, if it goes missing then that's your problem, I guess. The drivers will also sign for parcels themselves to say delivered to avoid contact with customers. Now none of the safe place option apply to me, so I'm sticking a note on the front door advising the driver what I want him to do with my parcel. What amazon will do when they deliver today, who knows. Amazon are a law until themselves with deliveries.
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