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After looking online there looks to be some horror stories about trying to cancel and funds being taken from their account in the sum of £25 each month.

Well my item arrived today with the free bag. I had already contacted my bank to get them to put a block on any further payments from sophieclub.co.uk, and they did this and said if any funds do come out I will be refunded without question, I also noticed they have a sister site called vaiva.dk which is a site in Denmark.

I have just messaged my bank to make sure they put a block on that website too, maybe you should do the same if you too made a purchase from these people.

CashoutCarl
3 years ago
What do you think of this?
Tom
Tom
Founder
3 years ago

Good advice thank you. This is the cancellation page on their website for anyone looking for it:

https://www.sophieclub.co.uk/shop/cms-member-cancel.html

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CashoutCarl
CashoutCarl
Original Poster
3 years ago

Nice one mate, never saw that. I never even got any email acknowledgement, maybe they do that hoping you forget so they can hit your for the £25 fee.

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AngelaMintern
AngelaMintern3 years ago

Just phoned them asking for money back, kept getting told its nonrefundable. Good con NEVER USING AGAIN

GGG

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Rockman
Rockman3 years ago

AngelaMintern have you considered doing a chargeback?

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neharani22696
neharani226962 years ago

Very very bad experience.. phoned them for money back but they keep saying nonrefundable... never buying again... very bad quality

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CarolSinnett
CarolSinnett1 year ago

Just looked at my statement and I've had 19.95 taken out of my account and I've not bought anything

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joycemurison273
joycemurison2731 year ago

I emailed them a few days ago to complain about being unknowingly subscribed to them . The link they sent for cancellation looks like in invalid Microsoft one which you cannot log into. I have used the link provided here and that seemed to work..,thanks . I received a ' free gift ' from them months ago and nothing since until I noticed a payment to them from my bank. I never receive any info or offers from them so feel I've been duped

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