I've Been Told I'm Wrong Reporting This Comment So Shall I like It Instead???
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Personally I think I've been told wrong after I reported this comment by a NEWBIE on my posting but as I have just been told I am wrong should I LIKE this comment if it's acceptable???
If I'm not getting proper support what is the point of reporting anything??
How about a name on each rejection too as I bet some reports are rejected more than others!
I've just had a look - wt? I am getting increasingly frustrated by members taking the mickey out of the site. Did you tag anyone?
I reported it as you do with a pic as 'missing information' as that was the only way I could send a picture and I thought I'd get a quick investigation then I messaged the LDs Team too, not expecting anything quick to be honest Ange but it's stupid you can't send a pic to them and that ought to be changed, but anyway, someone rejected it, so who is doing this, why can't it be public, specially when I think it's wrong!!? x
JoTarpley Thank you for your messages. Unfortunately, the Latest Deals system isn't equipped to handle the use of alternative Reports to message us. If you reported something as "Missing Information", and that was not the sole purpose of the Report, then it may well get handled as "Incorrect".
To learn how to report a comment, please read:
https://www.latestdeals.co.uk/chat/help-report-offensive-comment
You can always Contact Us sharing the link to the post and an explanation of the support issue.
I suggest you just ignore it and move on. But keep reporting anything you are not happy with.
Some people are 'not very well' , others are drunk, some are just idiots, some are keyboard warriors and some are trolls. After a while they get bored and more on themselves or get banned.
Johnny Yes I'm under the same impression Johnny but it's ok, they'll sort it in 2 weeks time, look - - - Thank you for your email. I am sorry to hear you have had a bad experience with Latest Deals. We will raise this to be reviewed and if there is an update you will receive a notification on the website. This may take up to 14 days. x
JoTarpley Thank you for your Chat post. We are grateful for your daily support emails and questions, and do try to process them as fast as possible. Currently, our average response time to support emails is 11 hours. We do use template messages for some initial replies which cite up to 14 days as occasionally the odd issue does require a longer period of time to resolve. For faster support, you can always visit our Help Section which has dozens of support articles answering most questions.
Thank you for your chat post. As this is a personal support query, I will close this chat thread. I understand you may have written to our team support as usual, and we'll be happy to review this support query again. We will take a look at the comment in question and take action if necessary.
In regards to sharing photos via our email support, after you receive a reply from us via email, you can reply via your email software and attach any images deemed necessary or pertinent to the support query.
To learn how to report a comment, please read:
https://www.latestdeals.co.uk/chat/help-report-offensive-comment
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