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Update: Latest Deals downtime has finished. We're back live!

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Update from Kelsey - Thanks for bearing with us! We've completed the metaphorical "turn it off and on again" and should now be good to go! Everyone's posts, comments and likes should be back. If you have any issues please let me know. Happy deal hunting! πŸ™‚

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Update from Tom - I am sorry, there is a technical problem on Latest Deals today. To fix it, we need to turn Latest Deals off. We will be staying up late tonight, and from midnight until the early hours Latest Deals will be off. For further updates and an explanation, please read the most recent comments below.

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Original post below - The title has been edited by Tom

I wondered if there is a problem on LD this morning as I posted 4 deals and only 3 are showing, however, when I went to repost the 4th one (Samsonite) it said it was already posted.

I also posted 3 comps and got the points for all 3 but only 2 of those are showing and the other hasn't gone into moderation.

A glitch??

tumblespots
over a year ago
What do you think of this?+20 points
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emmabeckz
LD Team

Hi we are aware there’s lots of reports. Kelsey is investigating it so please bear with it for now. Thank you πŸ™‚

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4
tumblespots

Thanks πŸ‘

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2
PhilipMarc

Cool.

I posted this and it's still unavailable on the site @ https://www.latestdeals.co.uk/freebies/elite-dangerous-world-next-door-pc-epicgames

It's hidden or something for some reason.

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emmabeckz
LD Team

PhilipMarc The issue is still happening - 3 of my posts aren't showing either we are still working in it - will update when I get more info

Thanks

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2
Ireland230

Could someone check why this is in moderation and let me know. Thanks https://www.latestdeals.co.uk/deals/amazon-black-friday-week-deals

emmabeckz

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emmabeckz
LD Team

Ireland230 I have just looked now and it has been put in moderation by a moderator for reason of "other" with a note of started 15 hours ago and all the deals are already on site. Thank you

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Ireland230

Aww ok thanks for checking for me emmabeckz

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ToyS35004

New poster here and 3 of my posts are gone and LD team gave said its becauseI work for the company. I do not work for Amazon ebay or the other business I posted deal from! How on earth would yous think I work for 3 different companies? I work in a steakhouse! emmabeckz

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summa68

Same happened to me, when I posted my first deal it just disappeared.

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1
emmabeckz
LD Team

summa68 We are working to fix it please just bear with us thanks!

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4
angelik

I noticed this last night, some of the comps I shared have vanished. They are still on here, but they're not showing on my profile as shared, they don't show up in the search results, etc.

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emmabeckz
LD Team

angelik we are working to get it fixed please just bear with us- I will update in here when I have an update thanks!

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2
angelik
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Johnny

emmabeckz enough of this nudityπŸ˜‚....bear with me😊

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2
angelik
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emmabeckz
LD Team

Johnny sorry more gin required! 🍸

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1
Gazz3

Just expire and post again, same happened to me πŸ‘

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eyeballkerry

Same for me, happened yesterday and again today, posted three but only two show up.

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1
neo1

I thought i was going mad 🀣 early this morning id posted a voucher and a comp but realised they are not showing, good job i checked here, glad the team are aware πŸ‘ btw i can find them by going to points and clicking out from there

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1
Lynibis

Hi tumblespots I posted a chat topic this morning. I received the points and when I click on the points it comes up and is not in moderation, so goodness knows where it is......floating around the ether!?

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1
tumblespots

Perhaps the world is imploding after all and we are being swallowed up.... slowly

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1
emmabeckz
LD Team

Lynibis we are still having issues and it is affecting chat too - I posted a chat topic about 90 minutes ago and that has disappeared too along with 4 of my deals! Kelsey is looking into it and it's taking longer than anticipated but when I have an update, I will post in here and let you all know. Thanks for bearing with us!

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3
Lynibis

emmabeckz thanks a lot, thought maybe I had inadvertently caused offence lol!

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1
Tom
Founder

Hello everyone, another update on this. We are aware of a website issue where some posts are not showing in Search, Dashboard, Chat etc. All your posts and points are safe, we are just working on a fix and look forward to have it all running smoothly again soon.

By way of explanation, Latest Deals has experienced huge growth over the last few months. We have doubled in size in terms of the number of members joining and searching for deals (1.5m+ members now). This a great problem to have. However, behind-the-scenes it means we have had to re-jig things to make them as efficient as possible. Imagine a bajillion spreadsheets, all tens of thousands of rows long, all running simultaneously on your computer. Things start to get slow.

Your community one-man dream-team tech wizzard, Kelsey, is coding furiously fast to get ahead. Together, we will get there! Thank you for your understanding and patience.

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10
tumblespots

We are all rooting for you Kelsey πŸ‘

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Lynibis

Hopefully people will leave you be to get on with it and congrats on having so many members, though yes it must slow things a little. A chat disappears to 2nd page before anyone has a chance to see it!

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1
jarih
LD Hunter

Just seen this thread. I was wondering from morning why posts are not visible. Thanks for the update Tom.

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didbygraham

When Kelsey has fixed LD perhaps he can then fix Track and Trace for Boris? I am sure they could really do with his help!

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ToyS35004

I would like my posts looked at please. First time poster and you have removed 3 of my posts and said I work for the companies??? I do not work for Amazon or ebay or the other company I posted deal from!

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Tom
Founder

ToyS35004 Thank you for your Chat post, I am sorry to hear you have had a bad experience with Latest Deals. As this is a personal support query, please use our contact form and we will help you via email during the next business hours.

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1
Leannexxx

Ive comment on people post yesterday and didn't get the points lol

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TaraAnneDunne

Thank you kelsey tom and emma

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1
Tom
Founder

Hello everyone. We are very sorry but to fix the problem, we are going to require some downtime. We are staying up late tonight, and intend to turn off the website between midnight - early hours (please give us some wiggle room on that estimate) whilst we fix it.

Heads-up night owls ( Bestoffer...) and early-risers ( Johnny).

I hope to have good news for you tomorrow morning!

Have a good evening,

Tom

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7
tumblespots

I'm usually about 3am / 4am so hopefully I will see you then?!

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1
Johnny

Thanks for the heads up.

Good luck tonight guys.

Don't forget to sleep Kelsey!😊

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2
sunshinemum

Thanks for the heads up and fingers crossed the update will fix the issue πŸ˜€

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Bestoffer

Hi Tom, No Problem πŸ‘

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RegularComper90

I think some of the posts are isolating due to covid. They will appear live if and after they have received a negative test.

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8
EmmiPaigeBarton

Thank you

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laraquinn

Thanks for the heads up.Hope you fix the problem.πŸ‘

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Ann1984

Looks like i be sleeping tonight then normally post deals just after midnight 😁

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2
tumblespots

LD will be turned off at midnight for a few hours!! Stay in bed....

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2
Ann1984

tumblespots πŸ˜… midnight best time to find deals

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cocolgooh

Thanks for letting us know what’s going on.

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davidstockport

Devastating news; if LD is offline from midnight onwards, how are those of us who rely on reading CHAT, to get to sleep, going to cope? Image

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2
Ann1984

All the drama after midnight πŸ‘€

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Golfforall

And the proper Black Friday week deals go live on Amazon at midnight .

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davidstockport

This site is all about saving us money, so not exposing us to the Black Friday deals is why they're doing it. . . I've sussed them out. Image

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3
Golfforall

I'll have finished work by midnight , I'll send a crate of beer round to Latest Deals Towers to keep you refreshed ,

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katherineannmil

Thanks for letting us know, hope you guys haven't got to stay up to late, keep safe 😊

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