Requesting a Refund from Asda groceries....
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Just wondered if anyone has noticed that the refund process from Asda has changed? For a delivery you used to be able to fill out a form online using a 'request refund' button. I had a delivery yesterday. They arrived outside of the time slot so my daughter had to field it and I have a few things I'd like to claim back for. It now says I have to call through. Of course I can do this but it's a pain whereas old process used to be nice and easy! Not sure why they would change it - just seems to be more work for everybody!
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