Has Anyone Received A Silentnight Hippo?

I had a live chat yesterday, this is the response from Emma

I'm really sorry but there has been a delay on us receiving stock of our Hippo. There was a message at time of claiming on the site that there is a delay.

Due to the current pandemic, there has been a delay on the delivery of our products in to us. We are expecting to receive the stock in the next 12 to 14 weeks.

As soon as the stock does arrive in to our warehouse, your order will be sent out to you straight away.

Yeah I’ve not received mine yet hopefully we will get them soon. Was going to give mine to my Great nephew

I haven't received mine either and I think it is going to take a while.

Glad I'm not the only one, I have also enquired!

Perhaps they are swimming their way over - through the Suez Canal?

I ordered one seven weeks ago, still haven't received it.

I’ve still not got mine.

I ordered mine on 21st march and still haven't received it. Personally I think its absolutely disgusting.

mccannc1 stevea808 rossruby1977 GSM tumblespots niknak88 Update. I emailed yesterday, this is the response

Thank you for your email.

I'm really sorry there has been a delay on us receiving stock of our Hippo. There was a message at time of claiming on the site, informing you of the delay.

Due to the current pandemic, there has been a delay on the delivery of our products in to us. We are expecting to receive the stock in the next 10 weeks.

As soon as the stock does arrive in to our warehouse, your order will be sent out to you straight away.

If you're not willing to wait, we can cancel your order and issue you with a refund.

Once again I am really sorry about the delay on your order.

If you have any questions, please let us know.

I replied with

Good morning Customer Services

Thank you for the above reply this seems to message the original I received about 10 weeks ago,

Are you now saying there is a further delay of ANOTHER 10 weeks? If so I hope he has been well fed and will be the size of a Hippo.

Their reply

Again, I’m really sorry for the delay. But I’m afraid there is still a current lead time on this item of around 10 weeks, due to a further delay and issues with receiving the shipment.

If you are not willing to wait for the stock to arrive, we can cancel your order and issue you with a refund of the P&P paid.

Please let us know how you wish to proceed with this?

Again, we apologise for the delay with this, but this is out of our control.

We hope to hear from you soon.

Two options - wait, looks like end Aug/Sept (should be here for Christmas) or ask for refund enquiries@silentnight-bedding.co.uk you'll need your original order reference.

Still not received mine

I've just received an email to say they've got the hippos and should receive them by August. Must be a record for the longest delivery. We will see when August arrives. I should contact Guinness world records to see if silentnight deserve the award for rhe slowest delivery ever.

Whoop whoop, finally after all these months Hippo has finally arrived. Hope you all get yours soon.

Received mine today, only had to wait for delivery for five months. Must be some sort of record for the slowest delivery ever.

It's been such a long wait for these that I'm not even sure if I ordered one. 99% sure I did so I'll be looking out for a likely sized parcel arriving .

Received mine too yay