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Help - Why didn't I get points?

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In this help article we will cover:

  • How to check your points log
  • Possible reasons you did not get points
  • You posted a deal, but someone else had already posted (duplicate)
  • You referred a friend but didn't get points
  • You posted on Facebook / social media but didn't get points

For more general information about points, please read this page.

The first thing you should do is check your points log:

How to Check Your Points Log

  • Login to Latest Deals
  • Go to your points page
  • Scroll down until you find your points log (see below for example screenshot)

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Example of what your points log may look like.

  • Read through your points log and try to find the thing you think you should have earned points for.
Possible Reasons You Did Not Get Points
  1. Limits
  2. Duplicates
  3. Quality & Moderation
  4. It's not been approved yet

Limits

There are daily limits on what you can earn points for:

Please note - You can still post more deals, you just may not get points for them.

Why do you have a limit?

We have the limit to avoid spam. Latest Deals seeks to be a community of bargain hunters where we share the UK's best deals, discounts and money-saving tips. The points is to give back to our contributors. A way to say thank you. Unfortunately, if we lift limits we get lots of poor quality posts as well as spam.

Duplicates

To avoid duplicate posts we work on a first come first serve basis. If you're the first to post a deal you get the points.

If you accidentally post a duplicate (someone has posted it already), and it gets flagged, the post may be put into moderation. Your points will be deducted. You will receive a notification to let you know.

Please note, we also ask for a variety of deals. If your post is very similar to something you have recently posted, for example, a different colour, flavour or variety, we ask for those to all be put together into one post. It may be marked as a duplicate and your points deducted.

For competitions, please note we ask for all entry methods for the same competition prize to be listed under one post.

For more information about possible reasons your post was marked as a duplicate, please read our guidelines.

Quality & Moderation

Latest Deals seeks to be the best money-saving community. Quality is a big part of this. You may lose points if your posts are spammy, lacking information, or just generally crap.

If your post is flagged and put into moderation, the points will be deducted. However, if the post passes moderation and is published you will get the points again. For example, if you post a deal and our system thinks it is spam it will automatically put it into moderation. A real person (often myself) will review it. Usually it's fine and gets published. Then you get the points.

It's Not Been Approved Yet

There are many times when posts, reviews, comments, Chat threads are not published instantly. Instead, they get manually reviewed first. You may not be able to find your post etc., until it has been approved. And, you may not get your points until it has been approved. You should receive a notification explaining if it is approved or rejected.

I Referred a Friend and Didn't Get Points

Please read this help article for more information.

I Posted on Social Media, Where Are My Points?

At present, we do not give points for posting deals and comments on Facebook and other social media channels. We give points for posting on our website, LatestDeals.co.uk. To learn more, Get Started Here.

How can I maximise my points?

The best way to get as many points as possible is to post a varied range of money-saving tips. A combination of deals, vouchers, freebies and competitions. Don't forget, commenting and marking old deals as expired also earn you points! You can see everything you can earn points for here.

Why are my comments being deleted?

If you post the same comment over and over again with the intention simply to rack up points, we may delete them and you will lose those points. The idea is to contribute to Latest Deals. Please make your comments useful and varied.

🀸🏾 Help, I have more questions

If you have further questions, please feel free to contact us using our contact form.

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YouTube Video Introduction to LD Points

Tom
3 years ago
What do you think of this?
PhilipMarc
PhilipMarc3 years ago

That's fair and don't think anyone would disagree. Also, the reward system based on point is very well thought out (once a poster claims all, he/she is no longer eligible).

I just wish I could help make LatestDeals more popular but I don't have a loyal fanbase on Twitter/YouTube to promote it and if I posted it on other forums I use it'd be considered spam (they don't permit members from having reference-type and ads on their sigs or else everyone would have).

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Superman
Superman
Mentor
3 years ago

I've just spent the last 10 minutes following people on Twitter in the hope of getting them to notice my profile which mentions about being rewarded on LatestDeals.

I want to tell people that they can be rewarded for their contributions. I know of a couple who already do know about this site though but because the user base is small they don't seem to want to post here, possibly because they think their posts won't be voted up or commented on which means they may not feel satisfied.

People are coming but it's going to take a lot of time.

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PhilipMarc
PhilipMarc3 years ago

SteveMate They probably think "You're telling me the users get rewarded? Must be some dodgy scam, I bet." I wouldn't be surprised if this is what they had in mind.

I posted three Android apps which allow to get free Amazon/Paypal credit (very satisfied with these 'cause it helps making Amazon orders cheaper) so it's really up to people whether they want to take the opportunity to check out LD and its posts.

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RosieWaters
RosieWaters3 years ago

Thanks for clearing that up.

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cocolgooh
cocolgooh3 years ago

Thanks for explaining how it works. I wondered how it worked before. I love finding deals and sharing them with people so whether I get points for them or not, I'm just glad to have found somewhere I can share the deals I find. πŸ˜„ Thanks for creating such a great site!

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Tom
Tom
Original Poster
Founder
3 years ago

Thank you for your feedback cocolgooh and for your ongoing contributions. It's super appreciated and you're helping make Latest Deals an awesome money saving place to be!

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EmmaWilson
EmmaWilson3 years ago

hi TomΒ  I posted a freebie from the canal and river trust but no points were added that I saw but I haven't reached the daily limit and i'm not sure why ? - any ideas why

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starnight8951
starnight89513 years ago

Makes sense, some great deals available!

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hspexy
hspexy3 years ago

hey Tom just sent an email - noticed points was not added when I posted the freebies this afternoon. Please can you look into this? Thanks

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Tom
Tom
Original Poster
Founder
3 years ago

Oh I replied to your email before I saw this comment. Can you try posting a freebie as the first thing you do tomorrow, and if it still doesn't go up, to let me know here?

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hspexy
hspexy3 years ago

Tom will do! Thanks

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Superman
Superman
Mentor
3 years ago

Bumping this for any new members who may be looking at the board.

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PhilipMarc
PhilipMarc3 years ago

SteveMate Always a good reminder but this should be a sticky thread so it'd always be on the top.

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Deadpooled
Deadpooled3 years ago

I was recommended this site two days ago, was checking it out yesterday and have to say it is superb. I normally post deals on HotUKDeals but because the mods unfortunately were acting like dictators and the site is rampant with trolls and cold voters, I am definitely switching to LatestDeals from now on.

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Tom
Tom
Original Poster
Founder
3 years ago

Hey Deadpooled thank you for joining Latest Deals it's great to have you a part of it. If you have any questions please just ask πŸ‘πŸΌ

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PhilipMarc
PhilipMarc3 years ago

Deadpooled Thanks for joining, buddy.

The staff on HUKD are definitely biased to which retailers they allow to be posted on their website, even if they're perfectly genuine they still can get rejected due to not making a comission out of it.

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dgrovessja
dgrovessja3 years ago

Hi tom ! I have posted a few today and realised my points stopped, now, having looked here I'm not sure it even allowed the 3 deals I posted initially, I understand why the others never went on now because of the daily limit but could you check to make sure I had 3 x deal please x

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Tom
Tom
Original Poster
Founder
3 years ago

Hey dgrovessja the logs are showing you did indeed receive some points, but to avoid all doubt I've manually given you some bonus points πŸ‘ Thank you for your contributions to Latest Deals, it's great to have you a part of our community πŸ™‚

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dgrovessja
dgrovessja3 years ago

awww thank you so much, so new here but I think I'm getting the hang of it now ! sorry if causing you any problems ! thanks x

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smbrennan33
smbrennan333 years ago

Just noticed my points have gone on over night xxx

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Kelsey
Kelsey
Founder
3 years ago

Hey smbrennan33 sometimes a post might be picked up as a duplicate over night and so you may have some points deducted. Appreciate it's not a nice thing to wake up to but unfortunately our automated system to detect duplicates before they're posted isn't 100% effective. Sometimes we have to manually check and adjust things after.

But because it's Friday I've just given you some bonus points πŸ‘

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sarahtwinmom
sarahtwinmom3 years ago

Well explained, i know how this works. Havent been on for a while so good to refresh how it works.......already had Β£5 voucher so working my way towards 15,000.

Love the competition section, fingers crossed

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smbrennan33
smbrennan333 years ago

Thankyou Kelsey... totally understand now... I get a bit confused sometimes lol. its all these deals they make me dizzy lol xxx

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Amyjammy25
Amyjammy253 years ago

Can we refer friends for points too

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nemosays
nemosays
Mentor
3 years ago

Hello. no there is no refer a friend scheme right now πŸ™‚

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1
Amyjammy25
Amyjammy253 years ago
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AgnesFaludi
AgnesFaludi3 years ago

Ohhh it feels like infinity when u reach 50,000 till the next reward

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Tom
Tom
Original Poster
Founder
3 years ago

Keep at it, one LD member just hit 100,000 yesterday!

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AgnesFaludi
AgnesFaludi3 years ago

Tom Yeah, I was not active much, so need to get back to speed XD

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amzzzyyy
amzzzyyy3 years ago

Hey tom 😳Just joined today how much is the maximum number of posts we do for points to stop as i think iv uploaded 4 deals and also had alerts about people voting but the points stoped at 380πŸ™„Is it supposed to be like that or am i doing sonething wrong thanks

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nemosays
nemosays
Mentor
3 years ago

Tom tagging you on this one.

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Tom
Tom
Original Poster
Founder
3 years ago

Hey amzzzyyy, yes there are daily limits. Please read the post above for a full list.

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scenestar7
scenestar73 years ago

can you save your points until you reach the highest amount or do you have to claim straight away ? thanks x (for future reference lol)

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nemosays
nemosays
Mentor
3 years ago

Hi, yes you can save them. Don't have to claim straight away πŸ™‚

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pgcupaula
pgcupaula3 years ago

Thanks for explaining the limits it's appreciated

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jooj87
jooj873 years ago

The competition points never add to my account when I enter them 😞

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1
nemosays
nemosays
Mentor
3 years ago

Hi jooj87 you get points for posting deals, comps etc as mentioned in post above and not for entering them.

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jooj87
jooj873 years ago

Yes I know that I mean..... when I enter competitions the point don't add on.

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Tom
Tom
Original Poster
Founder
3 years ago

Hi jooj87 - members do not get points for entering competitions.

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jooj87
jooj873 years ago

Tom haha that would be why then πŸ˜‚ that ks for clearing that up

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AgnesFaludi
AgnesFaludi3 years ago

It is soooooooooooo slowwwwwwwwwwwwwwwwwwww to get there.....still a lot to go to archive the next one

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nemosays
nemosays
Mentor
3 years ago
πŸ˜‚πŸ˜‚
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abigail74
abigail743 years ago

I posted 1 deal today went to do a 2nd and was told I was a bargain machine and that I had hit my daily limit, same thing happened last time (30/12/2017) posted 1 couldn't post a 2nd, anyone know why this is happening? Thanks and happy new year

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Kelsey
Kelsey
Founder
3 years ago

Hey abigail74 sorry about that, hopefully sorted now but please shout if you run into the issue again πŸ™‚

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abigail74
abigail743 years ago

Kelsey thank you, will do :-)

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GirlieWhirlie
GirlieWhirlie3 years ago

Oh poop, I posted 6 freebies and only just realised there is a limit of 3 per day (first time sharer, got a bit excited)! I should have saved them until tomorrow! They all seem to be getting lots of likes though and I’m happy to be sharing them with everyone so I don’t mind really... 😁 Can I please ask though, is there a limit to the number of comments you can make / get awarded points for per day, or is this unlimited? Thank you!

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Tom
Tom
Original Poster
Founder
3 years ago

Hey GirlieWhirlie thank you for your fantastic freebie posts. Please do keep sharing them! Our points are intended as a 'nice-to-have' little bonus of being part of Latest Deals.

Yes there are limits to points for comments, and there's also a qualitative aspect to it as well. Genuine, helpful comments are rewarded more.

Hope you're enjoying the site and looking forward to seeing more freebie posts!

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GirlieWhirlie
GirlieWhirlie3 years ago

Thank you for your reply - what is the maximum number of comments that we can be rewarded for a day please?

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abedweather55
abedweather552 years ago

Tom how do you vote

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nemosays
nemosays
Mentor
2 years ago

abedweather55 You click on the heart symbol to vote add your vote πŸ™‚ so it's in place of a LIKE button!

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& Deepak
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