Help - Why didn't I get points?
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In this help article we will cover:
- How to check your points log
- Possible reasons you did not get points
- You posted a deal, but someone else had already posted (duplicate)
- You referred a friend but didn't get points
- You posted on Facebook / social media but didn't get points
- You posted a deal but it got changed to a voucher (or similar)
For more general information about points, please read this page.
All My Points Have Gone - I Can't See Any
If all your points have gone and you can't see any at all, please read this help guide: Help - Where Have All My Points Gone?
The first thing you should do is check your points log:
How to Check Your Points Log
- Login to Latest Deals
- Go to your points page
- Scroll down until you find your points log (see below for example screenshot)
Example of what your points log may look like.
- Read through your points log and try to find the thing you think you should have earned points for.
- Quality & Moderation
- It's not been approved yet
- It's not something you can earn points for
There are daily limits on what you can earn points for:
Please note - You can still post more deals, you just may not get points for them.
I Wasn't Over the Limit and I Didn't Get Points
Please contact us and we'll review your account. Sometimes our system does make mistakes.
Why do you have a limit?
We have the limit to avoid spam. Latest Deals seeks to be a community of bargain hunters where we share the UK's best deals, discounts and money-saving tips. The points is to give back to our contributors. A way to say thank you. Unfortunately, if we lift limits we get lots of poor quality posts as well as spam.
To avoid duplicate posts we work on a first come first serve basis. If you're the first to post a deal you get the points.
If you accidentally post a duplicate (someone has posted it already), and it gets flagged, the post may be put into moderation. Your points will be deducted. You will receive a notification to let you know.
Please note, we also ask for a variety of deals. If your post is very similar to something you have recently posted, for example, a different colour, flavour or variety, we ask for those to all be put together into one post. It may be marked as a duplicate and your points deducted.
For competitions, please note we ask for all entry methods for the same competition prize to be listed under one post.
For more information about possible reasons your post was marked as a duplicate, please read our guidelines.
Quality & Moderation
Latest Deals seeks to be the best money-saving community. Quality is a big part of this. You may lose points if your posts are spammy, lacking information, or just generally crap.
If your post is flagged and put into moderation, the points will be deducted. However, if the post passes moderation and is published you will get the points again. For example, if you post a deal and our system thinks it is spam it will automatically put it into moderation. A real person (often myself) will review it. Usually it's fine and gets published. Then you get the points.
It's Not Been Approved Yet
There are many times when posts, reviews, comments, Chat threads are not published instantly. Instead, they get manually reviewed first. You may not be able to find your post etc., until it has been approved. And, you may not get your points until it has been approved. You should receive a notification explaining if it is approved or rejected.
I Referred a Friend and Didn't Get Points
Please read this help article for more information.
I Posted on Social Media, Where Are My Points?
At present, we do not give points for posting deals and comments on Facebook and other social media channels. We give points for posting on our website, LatestDeals.co.uk. To learn more, Get Started Here.
I Pressed 'Like', Where Are My Points?
From Spring 2021, you no longer earn points for pressing 'like' on a post. We made this change because we wanted the 'likes' on a post to reflect the genuine opinion and not be incentivised for earning points. However, at the same time, we introduced new ways to earn points, such as our leaderboards.
I Created a Chat Topic, Where Are My Points?
From Spring 2021, you no longer earn points for creating a Chat topic. Rather, you earn points for a popular Chat topic. One that receives a number of comments and replies. In other words, you earn points for Chat topics that create discussion. You can see how many points you can earn here.
I'm Top of The Leaderboard, Where is My Reward?
Congratulations if you are top of the leaderboard! Once a month, when the countdown clock on the leaderboard ends, you will automatically receive a points bonus. You will be able to see this in your points log (which is at the bottom of this page, if you are logged in). If you have not received it and feel you should have, please contact us.
How can I maximise my points?
The best way to get as many points as possible is to post a varied range of money-saving tips. A combination of deals, vouchers, freebies and competitions. Don't forget, commenting and marking old deals as expired also earn you points! You can see everything you can earn points for here.
Why are my comments being deleted?
If you post the same comment over and over again with the intention simply to rack up points, we may delete them and you will lose those points. The idea is to contribute to Latest Deals. Please make your comments useful and varied.
You posted a deal but it got changed to a voucher (or similar)
If you accidentally posted a deal when it should be a voucher, or something similar, it may be changed by one of our Mentors. Our system is not able to accommodate changes in points for this. The points you earned will remain the same and will not change if, for example, it moved from a competition to a freebie.
Help, I have more questions
If you have further questions, please feel free to contact us using our contact form.
YouTube Video Introduction to LD Points
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