LOYALTY CLUB
THERE’S ROOM FOR EVERYBODY AT THE CLUB.
It's free to join, and we love treating our members. It’s the easiest way to earn rewards and you’ll become part of our all-important community. Get a gift on your birthday, member offers, new product sneak peeks and invites to exclusive parties.
For every 500 points you earn, we’ll reward you with £5 worth to spend, which you can use to treat yourself to your favourite products, or choose to help others by donating your rewards to charity.
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Super disappointed because me and my mum got our birthday £5 and couldn't spend it because of the pandemic - and body shop refused to extend the validity of it when I contacted them. Sorta killed my liking for body shop.
OMG that's terrible, I would not expect that from Body Shop to be honest cookiewithcarro perhaps it was something to do with a dated voucher and they would lose out themselves or something stupid, I'm sooo sorry you both lost out though!! x
Yeah, and they give an option to donate it to charity if I don't want to use it... I spent so much money in body shop was really hoping for he £5 off and was waiting for March to go talk to the consultants in my local store but nope.
And the customer service representative was quite rude replying to me, that's probably what put me off the most.
cookiewithcarro OMG that's the absolute worst, rude shop assistants, if they can actually talk that is and rude Customer Service, they love it don't they, the power goes to their head x
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