Dyson Deals & Sales

What is Dyson?

Dyson is a company founded by James Dyson in 1987. The company designs and manufactures vacuum cleaners, hand dryers, bladeless fans, heaters and dry cleaners which are sold to over 65 countries.

The company’s story started out when James Dyson became frustrated with the performance of the vacuum he purchased in 1978. After taking it apart, he discovered the problem of its waning performance. He decided to create his own and set to work. After five years and about 5, 127 prototypes later, James had invented the first bagless vacuum cleaner in the world.

The bagless vacuum cleaner known as the G-Force was first sold in Japan for $2,000 per piece. Its performance impressed the Japanese and it quickly became a status symbol. In 1990, the G-Force won the International Fair price in Japan.

Due to the success in sales of the G-Force, Dyson ltd was set up by James Dyson and by 1993 he launched his very own research centre and factory in the Cotswolds. He quickly set to work on a new product that is set to capture even the smallest particles of dust. This latest offering from Dyson was called DC01 for Dual Cyclone.

Today, Dyson has over 1,000 engineers and about 70,000 employees all over the world from Malmesbury to Malaysia and Chicago to Singapore. The company has also recently invested in a purpose-built motors facility in Singapore where its main purpose is to precision-manufacture each Dyson digital motor, which is the key technology at the heart of the newest Dyson machines.

What does Dyson sell?

• Cord-Free Vacuums – these vacuums are balanced to provide you with easy handling of floor to ceiling cord-free cleaning.
• Robot Vacuums – Dyson robot vacuums have the most powerful suction of any robot vacuum. It includes the patented Dyson cyclone technology, the Dyson digital motor and the 360 degree vision system.
• Upright Vacuums – these cyclones capture more dirt and microscopic dust than any other cyclones.
• Cylinder Vacuums – the cylinder vacuums of Dyson can remove dust from all sorts of floors and will follow you around your home with greater control.
• Handheld Vacuums – these are powerful vacuums but light as well as cord-free to clean anywhere from the home to the car.
• Accessories – Dyson accessories are as sturdy as their vacuums when it comes to removing dust, dirt and allergens.

• Dyson Supersonic – this hair dryer has an intelligent heat control for shine. It also features the Dyson digital motor which spins on average 6 times faster than other hair dryer motors at one inaudible frequency – yet is a third of the weight.

Air Treatment

• Purifiers - Dyson purifiers capture 99.95% of potentially harmful pollutants, and keep them trapped.
• Fans – Dyson fans have no blade and choppy air, they are also safe, easy to clean, features a sleep timer and comes with a remote control.
• Humidifiers – Dyson humidifiers are scientifically proven to hydrate dry air for a healthier environment
• Heating – the Dyson Hot+Cool fan features a fast even room heating and powerful personal heating as well as the jet focus control.

• Cys Task Lights – task lighting with heat pipe technology, to cool LEDs.
• Cu Beam – suspended lighting with Heat pipe technology to cool LEDs.

• Dyson Airblade V – the most hygienic hand dryer now made 35% quiter.
• Dyson Airblade dB – the fastest, most hygienic hand dryer.
• Dyson Airblade Tap – features the Airblade technology in a tap. Wash and dry hands at the sink.

How do I contact Dyson?

UK Head Office

General Enquiries: 01666 827 200

Customer Service: 0800 298 0298 and 01666 827 272

Dyson’s UK based Helpline is open from 8am to 8pm Monday to Friday and 8am to 6pm on Saturday and Sunday

Email: askdyson@dyson.co.uk

Post:

Dyson Ltd.

Tetbury Hill

Malmesbury

Wiltshire

SN16 0RP

What are the delivery options for Dyson?

For queries regarding your order, you can contact Dyson at orderenquiries@dyson.co.uk. There are certain postcodes that were usually in remote rural areas that Dyson may not be able to deliver. Certain promotions may also differ in delivery times.

You may also choose to have your order products delivered to a click and collect collection or to an address within a timed delivery as long as it is specified in checkout. Products may be sent out from multiple locations and therefore may arrive separately, but you won't incur additional delivery charges as a result.

Dyson reserve the right not to deliver an order to addresses which they deem to be not secure such as a communal postal address or PO Box. You will be notified if this affects an order you place.

Vacuums, Air Treatment, Hair Care, Lighting and Hand Dryers

Dyson offers a wide range of couriers for their delivery options. Orders placed before 7:30pm Monday to Friday or 5:30pm Saturday to Sunday will be dispatched same day for next day delivery to UK addresses (including the Channel Islands, Northern Ireland, Isle of Man, Isle of Skye and Isle of Wight and subject to availability and unless you have scheduled a specific day and time for your delivery. Below are delivery prices for UK mainland:

Any Time

• Click and collect – Free
• Standard next day delivery (between 7:30am and 7:30pm) – Free

• Before 9:00am – £5.00
• Before 12 noon – Free
• Between 12 noon - 6:00pm – Free
• Between 5:00pm - 8:00pm – Free

• Before 9:00am – £8.00
• Before 12 noon – Free

• Before 12 noon – Free

• Standard delivery (5-7 working days post) – £3.06

How do I return an item to Dyson?

Vacuums, Air Treatment, Hair Care and Lighting Only

You can cancel your order anytime within 35 days upon receiving your machine by notifying them through the following:

Phone: 0800 298 0298 or Email: askdyson@dyson.co.uk

Dyson’s customer service team will then arrange a free of charge collection of your machine.

Vacuums, Air Treatment, Hair Care, Lighting and Hand Dryers

• For further information regarding returning your order because of a defect, you may contact 0800 298 0298 and for hand dryers you may contact the Dyson Airblade hand dryer team at 0800 345 7788, option 2.
• Your old machine will not be returned once it has been collected for recycling if you have requested for this service.

You can individually return machines purchased via a bundle offer on Dyson.co.uk. Take not that if not all machines in the bundle are returned, the amount refunded will exclude the value of any machine retained by the consumer, as priced individually on Dyson.co.uk at the time the bundle was purchased.

Essential links

• Dyson Official Website
• Dyson Official Facebook Page
• Dyson Official Twitter Account
• Dyson Official YouTube Channel
• Dyson on Pinterest
• Dyson on LinkedIn
• Dyson on Wikipedia

Other information

Register your Dyson

By registering your new Dyson machine you will get the following benefits:

• Exclusive owner offers that you will not find anywhere else.
• Activation of your free 5 or 2 year parts and labour guarantee.
• Access to instant online support and rapid repairs.
• First chance to own our latest technology.

WEEE - Waste Electrical Electronic Equipment

Buy a new Dyson product online at www.dyson.co.uk and they will pick up and recycle your old machine for free of charge from the UK mainland. Simply inform them that you would like your old equipment to be collected and Dyson of it in an environmentally friendly way. For further details you can visit Recycle with Dyson.