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What is LightInTheBox?
LightInTheBox is an international online retail company founded in 2007 by Quji (Alan) Guo, Xin (Kevin) Wen, Liang Zhang, Jun liu and Chit Jeremy Chau. The company directly delivers to consumers around the globe in more than 200 countries and territories. They provide a convenient way for consumers to shop for a wide range of lifestyle products at great value through its online shop and its other websites which are available in 26 major languages. The founders took the opportunity to create a company that would take advantage of China’s massive manufacturing and supply chain.
Their catalogue has three main categories of products such as apparel, small accessories and gadgets and home and garden. As of 2013, the website had more than 220,000 product listings and an added average of 14,000 products each month in the preceding three months. They also offer customization of products like wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment through its innovative data-driven business model.
Find the best and the hottest Light In The Box sales, discounts, offers, voucher codes, promos and coupon codes here at Latest Deals! Our massive community of bargain hunters are always on the lookout each month to find the best possible to share to our ever growing members!
Studio shooting Fashion video
Welcome to LightInTheBox World! Do you want to know how they create the content for social media channels and how they shoot the products? You can be 100% sure is that what you see is what you get. Happy shopping!
“The unit works excellent.. a must have for the camry... Did the installation myself and it was very easy..” – Imran Hodekar
“Will be using this amazing wig for my DC bombshell Harley Quinn cosplay this Halloween. Amazing quality, very soft and very true to the picture provided.”” – Haquinn
What does LightInTheBox sell?
Whether you're looking for the latest clothing trends or the perfect wedding dress; the best cosplay look or the most unique home decor, they have you covered. They cut out the middle man and bring customers factory-direct products at exceptional prices they won't find anywhere else. Their online catalogue includes the following categories:
- Fashion & Jewelry
- Phones & Electronics
- Home & Garden
- Shoes & Bags
- Weddings & Events
- Toys & Hobbies
- Sports & Outdoors
- Beauty & Hair
- Cell Phone Accessories
- Premium Brands
- Flash Sale
How do I contact LightInTheBox?
For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. They normally respond to all tickets within 1 working day.
If you need information before you buy, you will be directed to an online form to submit an inquiry and they will respond within 24 hours. Once you submit an inquiry, you can track its progress and submit updates in My Inquiries.
What are the delivery options for LightInTheBox?
Local Standard Shipping
They have warehouses in Europe, but unfortunately they do not carry all of their products. If an item can be shipped from one of these warehouses, it will say so on the product page above the "Add-To-Cart" button. Additionally, whenever they can use their European warehouses to fulfill an order, it will display Local Standard Shipping on the checkout page.
Calculating when your order will arrive is easy! You can calculate a delivery estimate by taking the processing time for your order and adding the transit time based on the shipping method you've chosen. Let's say you order a faucet. To calculate when to expect it, you would go to the faucet's product detail page and find the "Processing Time" estimate. You would then add this estimate to the "Shipping Time" estimate for your chosen shipping method to get the total time until your order arrives.
Many items are marked "Ships in 24hrs", meaning that those items are guaranteed to leave our warehouse within 24 hours of payment confirmation. Therefore, the Processing Time for these items will be less than 1 business day.
You can estimate your shipping costs at any time by clicking on the shopping cart logo and then proceeding to “Estimate Shipping Costs”. They will give you an estimate of how much shipping will cost for each of their different shipping methods. Please note, this is only an estimate and actual shipping costs will be calculated at checkout.
Global Shipping Guide
For more information, visit their full Shipping Information page.
How do I return an item to LightInTheBox?
European customers can return their products to our European warehouse by contacting their Customer Service to process the return. Products with no quality-related issues can be returned within 14 days of receiving your order.
For Made-To-Order clothing, if the items were made accurately according to your order specifications but do not fit, you are eligible for one free resizing service. You will be responsible for all shipping fees. For customized wedding dresses a free lifetime alteration service is available. Any product that has been used does not qualify for a return. Returned items must be unused, with original tags and packaging.
For more information, read their full Returns Policy page.
- Light In The Box Official Website
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- Light In The Box on Wikipedia