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Terms and Conditions of Sale

Please carefully read these Terms and Conditions before purchasing any Mitre products on the Website. By purchasing Mitre products on the Website, you agree to be bound by these Terms and Conditions.

1. Your Account - You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when you registered. The Website only sells products to individuals who can purchase with a credit card/debit card. If you are under sixteen (16), you may use the Website only with the express permission and supervision of a parent or guardian. Mitre reserves the right to refuse access to the Website, terminate accounts, remove or edit content, or cancel orders at its discretion. If we cancel an order, it will be without charge to you.

1. Privacy - Please review our Privacy Policy, which, together with the fraud prevention section below, explains how the personal information we collect from you will be used.
2. Our Contract - When you place an order to purchase a product from the Website, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send an email to you confirming that we have accepted the order (the ‘Order Confirmation Email’). Such acceptance will be complete at the time we send the Order Confirmation Email to you. You are seeking to enter into a contract with Mitre when you place an order.

This contract is legally binding when you have placed an order, your order has been accepted by us and we have sent you the Confirmation Email. Mitre will retain the title in the products until full payment has been made by you and has been received by Mitre. Mitre only delivers its products to locations within the United Kingdom and selected European and International countries. In the event that an order is placed for a delivery to a location where we do not deliver to the order will be cancelled and a refund processed.