What is vidaXL?
vidaXL is a Dutch online shop founded in 2006 by Gerjan den Hartog and Wouter Bakker which caters 29 European countries including the UK as well as Australia and the US. The company’s headquarters is currently located in the Netherlands and employs around 1,000 people. Their story began when the founders started to buy products from China to sell on eBay and soon their offering quickly grew and they decided to launch their very own online shop under the name Koopgooedkoop. In 2013, they started to manufacture and sell products under vidaXL’s own brand.
Throughout the years, the number of products exclusively produced under the vidaXL brand grew massively, and they expanded their market to several European countries. The own vidaXL.com web shops were the logical next step in the success story. What makes the company successful is the fact that they source and offer products at even more competitive prices by continuously looking for cost reducing measures ensuring that the quality of the products are not compromised. They guarantee that they have complete control over all processes throughout the supply chain in order to offer their products at competitive prices.
Here at Latest Deals you will be able to find the latest vidaXL.co.uk sales, discounts, promos, coupons and voucher codes posted each month by our generous community of bargain hunters!
vidaXL - Live it up for less
iGet to know viddaXL
"The bamboo screens I ordered were of high quality, perfect for separating a work live space and arrived in time. No assembly required and can be rolled up and stored when not being used. They were also half the price I found on other sites." - Charlie, NW London UK
"Good quality of the products, there were some problems with my delivery but after I had contacted the customer service department everything was sorted." Rodica, Cardiff UK
What does vidaXL sell?
Shopping at vidaXL.co.uk makes you feel good. You can purchase vidaXL products comfortably and on top of that they will give you the rush feeling of getting a good deal! Their wide range of products are selected in high demand and they acquire them at the source on a large scale. They are able to influence the design and packaging of their offerings, which allows them to optimize their products for the whole supply chain, and ultimately their customers pay a very reasonable price for them. Their online catalogue includes the following categories:
- Home & Garden
- Vehicles & Parts
- Sporting Goods
- Toys & Games
- Cameras & Optics
- Animals & Pet Supplies
- Health & Beauty
vidaXL.co.uk has an auction on a great range of select new products wherein the bids always starts at £1. There are no auction fee and they offer free delivery on the items as well. To be able to participate in an auction you need to be logged in to your account and have an auction nickname. When you already have an account, but have not chosen an auction nickname, yet, you will be asked to create a nickname when you place your first bid. For more information, visit their Auction Help page.
How do I contact vidaXL?
- You may email them for any questions and enquires at firstname.lastname@example.org. They will respond to you within 24 hours excluding weekends and Bank Holidays.
- You may call them on 02 0331 89777.
Customer service opening times:
- Weekdays 08:00 till 18:00.
- Saturday 08:00 till 12:00.
If you prefer in writing, their office address is:
Vida XL International B.V.
5804 AM Venray
What are the delivery options for vidaXL?
- Deliveries within the UK are always FREE.
- Delivery will normally take 4 business days after dispatch.
- Some items that are bigger or heavier than normal get dispatched by a specialized courier, delivery times for these items are 4 to 8 business days and the shipping company will contact you by phone to make a delivery appointment.
- You will receive an automatically generated e-mail including a Track and Trace link and courier information as soon as the item has been dispatched. The Track and Trace link will be enable you to track the status of your order in real time on vidaXL.co.uk.
- When you order multiple items within one order, it is possible the delivery dates differ. The same goes for products that are shipped in multiple parcels.
- If you purchase from an external seller, you will receive an automatically generated e-mail confirming your order has shipped. It will include the courier and / or tracking information. You can also find your tracking information in your vidaXL account.
Do they ship to islands or remote parts of the country?
Due to courier restrictions, they can only offer shipping for the UK Mainland and (Northern) Ireland. Islands (including but not limited to the Channel Islands, Hebrides, Northern Isles and Isle of Man) and the Upper Highlands are therefore excluded from delivery.
What couriers does their external sellers use?
External sellers can use a wide range of shipping methods. Once the order is shipped you will see the tracking information uploaded by the external seller on the order page in your vidaXL account and in the shipment confirmation email you will receive. If you would like to know which courier is used prior to placing an order, contact the external seller directly using the contact form on the product page.
What happens when I am not at home for delivery?
Someone has to sign for delivery but it doesn't always have to be you. It might happen that the shipping company asks your neighbor to sign for the parcel(s) and leaves it there. If not, they will leave a card with information on where your parcel(s) is/are and what you should do next. Usually if you aren't there the second or third delivery attempt, they store it within their depot. This allows you a few days to pick it up before it is shipped back to them.
How do I return an item to vidaXL?
vidaXL offer a cooling period of 14 days from the day of receipt. Within this time you can look at the article and try it like you would in a store. As soon as you put the article to use, the cooling off period has ended. Make sure to check your order after receiving it. If it is damaged or incomplete let them know right away by contacting their customer service team. If you are not satisfied with the items, it is possible to return it. This is also the case for clearance and sale articles. You can return it if:
- The article is complete
- If it’s in the original packaging and in original state.
You need to contact their customer service team within 14 days to inform us that you want to return (a part of) your order. You will get a partial refund of the full payment you made within 14 days after they received the returned item. You may inform them of your returns through the following:
- E-mail: service@vidaXL.co.uk
- Phone: 02033189777
You will get an email notification once they receive your email. You can then schedule an appointment to have the item picked up.
Product from an external seller
Check the seller’s terms and conditions regarding their returns policy. If you cannot find the answer, you are advised to contact the external seller directly via the contact form in your vidaXL account.
Daily and Weekly Offers
Every day starting from 0:00 in the morning vidaXL.co.uk offer one product from their assortment for an extremely low price for 24 hours and another selection for a whole week. The product will only be available for this price during that day. It will not be announced beforehand which products will be sold as a daily offer, so you need to check out our site or stay updated by signing up for our newsletter. Go to today's offer or Go to this week's offer.
Outdoor acacia garden table and folding chairs VidaXL - Review
Outdoor wooden table and 2 folding chairs, which were bought in online store vidaXL.co.uk Furniture has oil finished surface, chair can be adjusted to 5 positions which will provide you with optimal seating comfort. Table and chairs can also be folded to save space when not in use.