When claiming if you tell them your tivo box is in another room they will give you two free powerline adapters!
Lovely!
Box is on it‘s way. Worth noting, they charge £40 for an engineer to install. But you can install it yourself for free.
Thanks for posting Gary
Yes but it not rocket science anyone can do it so dont bother with another ripoff charge - you can also copy all your old series links etc from the old box once the new box is in by following this link
Just be aware having this upgrade generates a 18 month contract, you are not always told this info when applying.
They say it doesnt but I am with you on this, I think it is a sneaky way to wangle the 18 month contract although it doesnt say so in the T&C as far as i can see! TRUST-NO-1!
Is anyone else struggling with this? Every time I click on the link to do the upgrade I click the box to confirm I have an HD tv, and when I click 'Let's go' it takes me to an error screen. This has been happening for over a week now! Tried it on various computers using various browsers and nothing seems to make a difference.
You have to have fibre broadband and speed is minimum 100 for the tivo-6 box - you will get this error if your account is on ADSL ie Copper!
Try another browser - works on chrome, firefox and guardian browers - Opera is also a great browser.
Try clearing your cache and resetting browser controls!
I can also confirm it doesnt make a new 18 month contract - virgin have said your contract will continue as is!
Money saving guides written by our experts
Join Latest Deals for free and get a hand-picked list of the best deals, delivered straight to your inbox. Fancy yourself as a bit of a bargain hunter? Share deals you find and earn Amazon vouchers!
Chief Bargain Hunter