This course covers the basic IT issues that can come up in a company on a daily basis, covering everything from installing missing printers to troubleshooting problems with email messages. Some examples of included modules are as follows:
Physical Checks
When Your PC is Slow
Identify Your Operating System
Hostnames and IP address
Monitor Settings Overview
Who this course is for:
People who use computers on a daily basis but would like to be able to solve basic issues themselves without having to ring IT support
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