Asda Partners with Amazon for Convenient Parcel Collect and Return Service
- Asda now offers Amazon parcel collection and label-free, box-free returns at over 700 UK stores.
- Customers can return items in their original manufacturer’s packaging, reducing the need for additional boxes.
- The collaboration is part of Asda’s strategy to integrate services and enhance convenience for shoppers.
Asda and Amazon have teamed up to provide a seamless parcel collection and return service, available at over 700 Asda locations across the UK. This initiative aims to make life easier for customers by allowing them to handle Amazon returns or pick up parcels during their weekly grocery trips.
This collaboration eliminates the hassle of using extra boxes or labels for returns. Shoppers can simply return items in their original packaging. The service, which began just in time for the busy festive season, is set to expand further in the coming months.
Chris Hall, Vice President of Logistics at Asda, expressed enthusiasm about the partnership:
“This collaboration with Amazon just in time for Christmas marks another landmark moment... By bringing essential services like Amazon parcel pickup and return drop-offs closer to where our customers live and work, we’re able to provide greater convenience to more of the communities we serve across the UK.”
Amazon UK’s Country Manager, John Boumphrey, added:
“We work hard to offer customers low prices on a wide selection of products, with fast, convenient delivery options and easy returns. This collaboration with Asda makes it even easier for customers to pick up ordered items when they’re shopping, or make hassle-free returns at more than 700 locations around the country.”
The partnership also ties into Asda’s strategy to enhance its services amidst declining grocery market share, which dropped to 12.5% in the last quarter, according to recent reports
This is not going to work! Amazon already advertise drop off shops that offer packing of items when the shops don’t have the capacity to do so.
If Amazon want to make returns easier, then they should offer it where their delivery drivers can accept returns.