Nationwide Panic As Customers Unable To Access Payments!

• Nationwide customers unable to access payments due to tech blip
• Over 200 complaints logged as money gets stuck in "pending"
• Outage fixed – but fears linger as payment queues build
• Advice shared on how to claim compensation if impacted
• Tom Church says this highlights why paper backup still matters

Millions woke up this morning expecting payday... and got radio silence instead.

Nationwide Building Society has been forced to apologise after a major technical glitch left customers staring at “pending” payments on their banking app. Frustrated savers took to social media in the early hours, with one posting: “I’ve been waiting nearly an hour – where’s my money?!”

Another fumed: “Still no sign of my PIP landing. What’s going on?”

According to outage-tracking site DownDetector, complaints surged past 200 as the chaos unfolded overnight.

In a message on its website, Nationwide admitted: “Some incoming payments are delayed at the moment. Everything else is working normally.” While the issue has now been resolved, the panic hasn’t completely passed – with many wondering how such a blunder could hit one of Britain’s biggest banks.

All queued payments are said to have been processed, and Nationwide insists normal service has resumed. Direct debits, standing orders, transfers between accounts, and cash machines were not affected.

However, those affected are being urged to keep evidence of how they were disrupted – especially if it led to charges or missed payments. You could be eligible for compensation, depending on the impact.

For deal hunters like me, this is a reminder: keep a buffer in your budget and avoid timing your most important payments on the same day as tech gremlins. When it comes to money, never assume tomorrow will be smooth sailing.

Tom Church, Co-Founder of LatestDeals.co.uk the discount code platform said, “Online banking is brilliant, but this shows how vulnerable we are to sudden tech issues. Always have a backup plan – whether it’s a small emergency float, a paper statement, or knowing how to complain.”