10% off Best Sellers Orders at Lost Universe

We are committed to providing the best customer service to our customers. Our terms and conditions apply to the use of our website and the conduct of the sale of retail goods to our customers. If you have any questions please email us via help@lostuniverse.com. Nothing in these terms and conditions will affect/reduce your statutory rights relating to faulty or miss described goods. For further information relating to your statutory rights, contact either the Citizens Advice Consumer Helpline, your local Citizens Advice Bureau, or your local authority Trading Standards Service for advice.

Products

All prices, including delivery charges and personalisation, are inclusive of VAT at UK standard rate. All product images used on this site are only representative of goods on offer, actual goods may not be exactly the same colour, design or packaging.

All orders that you place on this website will be subject to acceptance in accordance with our terms and conditions. Following our receiving your order through the system, we will send an automated order acknowledgement email detailing the products you have ordered. This is not an order acceptance from Lost Universe, and as such any typographical or system errors in pricing may still be subject to correction. Acceptance of your order and completion of the contract between you and us will occur on dispatch of goods.