10% off First Order over £10 at the Knitting Network

1. INFORMATION ABOUT US

We operate the website www.theknittingnetwork.co.uk. We are TXN Limited, a company registered in England and Wales under company number 06501300 and with our registered office at 2 Styles Close, Sittingbourne, Kent, ME10 3BF. Our main trading address is 2 Styles Close, Sittingbourne, Kent, ME10 3BF. Our VAT number is 930 394430.

1. YOUR STATUS

By placing an order through our site, you warrant that you are legally capable of entering into binding contracts and you are at least 18 years old.

1. HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

3.1 After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (Dispatch Confirmation). The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation.

3.2 The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

1. CONSUMER RIGHTS

4.1 If you are contracting as a consumer, you may cancel a Contract at any time within fourteen (14) working days, beginning on the day after you received the Products. A refund will be made in accordance with our Refunds Policy in clause 8 below.

4.2 To cancel a Contract, you must inform us in writing. You must also return the Products to us as soon as reasonably practicable, and at your own cost. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

1. AVAILABILITY AND DELIVERY

Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within a reasonable time of the date of the Dispatch Confirmation, unless there are exceptional circumstances.