If a product is within 31 days of purchase and becomes faulty we can refund, repair or exchange the product.
For products after 31 days of purchase and within the manufacturer's warranty period (usually 1 year) we will replace the faulty product, or arrange for it to be repaired. In some cases manufacturer's deal directly with their own returns. Details of this can be found in the product warranty information.
If you need to return an item purchased from us through Amazon or Ebay please send use the Contact Us section. Please include your contact details, the reason for the return and type “Return Request” in the subject field.
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