OVID-19 UPDATE: Most carriers are reporting delays in their networks around the world but we're seeing protracted transit times for postal deliveries to the following countries in particular:
Spain - 11-16 days in transit
Portugal - 18-24 days in transit
Canada - 19-25 days in transit
We do still expect all parcels to arrive though despite the potential delays.
Please see the following for updates on the postal service in your country.
ROYAL MAIL INTERNATIONAL INCIDENT BULLETIN:
https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin
What delivery options are available?
Image result for dhl logo Image result for royal mail logo
DHL Economy
Standard delivery time is 3 to 5 working days depending on your location. This service is available throughout Europe and is ideal for larger orders (3kg or above). Please note this service requires a signature
DHL Express
Express orders are delivered from Monday to Friday, excluding public holidays. This service requires a signature.
Standard delivery times:
Europe: 1-2 working days
North America: 1-3 working days
Central America, Asia and Africa: 2-4 working days
South America and Oceania: 4-5 working days
Please note a duty charge may apply in selected countries outside of Europe. We are unable to refund duty charges applied by the local authorities.
DHL will provide you with the option to change delivery address or to leave your parcel in a safe place on the day of delivery. By requesting a change like this you assume responsibility for any loss or damage to the parcel.
DPD Two Day
Two day delivery service available in Europe only. This service requires a signature.
DPD Classic Expresspak
Standard delivery time is between 2-4 working days depending on your location. Please note this service requires a signature
DPD will provide you with the option to change delivery address or to leave your parcel in a safe place on the day of delivery. By requesting a change like this you assume responsibility for any loss or damage to the parcel.
Royal Mail International Tracked / Tracked & Signed / Signed Airmail
This service is handled by Royal Mail in the UK and then delivered by your local postal service. Please see below for a list of areas and estimated delivery times. Please note a duty charge may apply in selected countries outside of Europe. We are unable to refund duty charges applied by the local authorities.
Standard delivery times:
Europe: 4-8 working days
North America: 7-15 working days
Asia: 6-18 working days
Central America, South America, Africa and Oceania: 11-25 working days
Please note that delivery estimates may be changed at certain times of the time of day. Please find an accurate delivery estimate on your order confirmation email sent after purchase.
Unless explicitly stated, we are unable to provide a specific delivery time.
We reserve the right to remove or amend these delivery options without notice.
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