10% off Orders at Hervia

Delivery Information

We use DHL Tracked Express and Royal Mail Tracked and Signed for our shipments. UK orders placed by 1.00pm GMT Monday to Friday will be dispatched same day. International and UK orders place after 1.00pm GMT Monday to Friday, anytime Saturday, Sunday and Bank Holidays will be dispatched the next working day. This excludes sale periods.

Please note that once your order has been confirmed, we will be unable to amend or cancel this for you due to our quick turnaround and dispatch. Bulky orders may be subject to an additional postage charges. Dispatch and delivery times can vary during busy periods. We reserve the right to use another selected courier.

DHL Tracked Express

Delivery Estimates - Shipping to most parts of Europe will take 1-3 working days. To most parts of the USA 1-4 working days. Rest of the World 3-7 working days. Please keep in mind that our delivery estimates should only be used as a guide and are based on time from dispatch. Hervia cannot take responsibility for customs clearance delays, though we will try to minimise any potential delays.

Not going to be home? DHL now offers 'On Demand Delivery' - a brand new system designed to improve your shopping experience at Hervia. If you are not home you can now choose a number of alternative delivery options via the On Demand Delivery website. Please note that if you are using the ODD service it is at your own risk, Hervia cannot take any responsibility for parcels delivered to an address different to the one used when placing your order.

Royal Mail

Delivery Estimates - International tracked and signed will take 5-7 working days. Please keep in mind that our delivery estimates should only be used as a guide and are based on time from dispatch. Hervia cannot take responsibility for customs clearance delays, though we will try to minimise any potential delays.

Please note all orders are dispatched from our Head Office location in Manchester, United Kingdom. Our order processing and dispatch days are Monday to Friday (except for Bank Holidays). Orders placed over a weekend and bank holiday period will be processed the next working day.

Duties and taxes will apply on all orders being imported into an non-EU country from the UK. These charges are the responsibility of the customer and cannot be covered by Hervia. If customs charges are not paid and the parcel is returned back to us, this will incur a returned postage charge and will be deducted from the total refunded.

Delivery Costs

Delivery Type

Price (Flat Rate)

UK Standard Delivery

£4.50

UK DHL Express Tracked

£8.50

European Union - Standard Delivery

£12.95

European Union - DHL Express

£15

USA, Canada and Rest of World - Standard Delivery

£17.50

USA, Canada and Rest of World - DHL Express

£20

* If purchasing with other currencies, these values will be automatically converted.

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Tax Free Shopping:

We offer Tax Free Shopping to all our customers living outside of the EU. The 20% sales tax is automatically deducted from the price you see on the website. Our Tax Free service does not include any customs charges incurred upon entry into your country. Any customs charges must be paid for by the