10% off Orders at RAJA

Terms and conditions

1. No minimum spend required.
2. Exclusions may apply.

Trading Terms - Definitions:

"Buyer" means the person or company who accepts the Seller’s Quotation for the sale of the Goods or whose Order for the Goods is accepted by the Seller.

"Goods" means the goods (including any instalment of the goods or any parts for them) which the Seller is to supply in accordance with these Terms.

"Order" means the Buyer’s acceptance of the Seller’s Quotation for the Goods or the order placed by the Seller for the Goods whether by means of the Seller’s catalogue or web site which the Buyer accepts.

"Customised Products" means any products ordered by or supplied to the Buyer which have been either custom made or ordered from a third party or tailored to meet specific requirements stipulated by the Buyer.

"Non-Customised Products" means any products which are not Customised Products.

"Seller" means Rajapack Ltd, trading as RAJA, Company No. 3110319 and whose registered office is: RAJA UK DC10, Unit 1, Salford Road, Brogborough, Bedford, MK43 0AR.

"Terms" means the standard terms of sale set out in this document and includes any special terms agreed in writing between the Seller and the Buyer.

These Terms govern the sale of the Goods sold by the Seller to the Buyer named on the order form provided on the Seller’s web site or catalogue and where the Goods are supplied as a result of the Buyer’s acceptance of the Quotation. The completed order form or Quotation together with the Terms constitute the entire and only agreement between the parties in relation to the sale of the Goods and comprises a legally binding contract between the parties.

2 - Service availability:

Our catalogue and website are only intended for use by people resident in the United Kingdom and the Republic of Ireland. We do not accept orders from outside of the United Kingdom and the Republic of Ireland.

3 - Price and payment:

3.1 If the Buyer places an Order via the Seller’s web site the price payable for the Goods will be set out on the web site at the time the Seller places the Order.

3.2 The Buyer may place an Order from one of the Seller’s current catalogues and the prices of the Goods will be set out in the said catalogue.

3.3 For customers who have an existing account with RAJA and the products ordered are in stock we will automatically process fax, web and post orders. We will not call you to confirm fax, web and post orders unless you are a new customer, request that we call you, or we need to contact you to confirm stock availability, payment or delivery details.

3.4 If the Buyer accepts the Seller’s Quotation then the prices contained therein are only valid for the period of 30 days from the date of the Quotation. If the Buyer wishes to order the Goods stated in the Quotation after this period then a new Quotation should be obtained or an enquiry made as regards the price of the Goods upon making an Order.

3.5 Notwithstanding the above clauses the Seller reserves the right by giving notice to the Buyer at any time before delivery, to vary the price of the Goods to reflect any increase/decrease in cost to the Seller which is due to any factor beyond the control of the Seller.

3.6 The Buyer shall be responsible for any charges for VAT, carriage and insurance in addition to the price for the Goods unless otherwise agreed in writing between the parties.

3.7 Subject to clause 2.9, the Seller must receive payment for the total price of the Goods and any applicable charges for VAT, carriage and insurance, before the Order can be accepted unless otherwise agreed in writing.

3.8 If the Buyer has a credit account with the Seller, payment shall be made in full within 30 days of the date of invoice sent by the Seller to the Buyer in relation to the Goods. Time shall be of the essence for payment. The Seller shall be entitled to revoke any credit facility if the Buyer fails to make payment by the due date. In addition, if payment is not made by the due date, the Seller shall be entitled to charge interest at the rate of 3 per cent over the then current base rate of National Westminster Bank Plc on the amount outstanding from the due date for payment until receipt by the Seller of the full amount (including any accrued interest) whether before or after judgment, together with any reasonable legal or other recovery costs.

3.9.1 For all custom made products ordered we require full, non-refundable, payment at the time the order is placed.

3.9.2 For all custom made products the order is confirmed and cannot be cancelled or returned after the specification document or artwork proof has been approved by the Buyer.

3.10 You can choose to pay by account, credit or debit card or by cheque. All we ask is that new customers and accounts that have not purchased for 18 months pay for their first order in advance. You will then be set-up with an account (subject to status) that allows you the freedom to place future orders with 30 days credit subject to clauses 2.7 - 2.9.

For card payments the buyer’s debit card or credit card will be charged a