Delivery Information
Currently all orders within the UK are being prepared and dispatched as normal. There are no known delays for delivery within the UK. International customers may experience some small delays. We kindly ask for your understanding and patience during this difficult time.
All orders are sent with tracked priority delivery. UK orders are sent by Royal Mail, while International orders are processed by Royal Mail, FedEx or Hermes depending on your country.
Orders placed before 4pm Monday to Friday are processed and dispatched the same day.
UK Delivery
Delivery Method Delivery Timescale Delivery Price Estimated Delivery Date
Royal Mail Tracked 48 2-3 business days FREE (£1.99 for orders under £24.95) Wed 24th February - Thu 25th February
Royal Mail Tracked 24 1-2 business days £2.99 Tue 23rd February - Wed 24th February
International Delivery
Delivery Method Delivery Timescale Delivery Price Estimated Delivery Date
Australia 5-10 business days £8.99 Sat 27th February - Fri 5th March
Austria 5-10 business days £4.99 Sat 27th February - Fri 5th March
Belgium 5-10 business days £3.99 Sat 27th February - Fri 5th March
Canada 5-10 business days £8.99 Sat 27th February - Fri 5th March
Denmark 5-10 business days £4.99 Sat 27th February - Fri 5th March
France 5-10 business days £3.99 Sat 27th February - Fri 5th March
Germany 5-10 business days £2.99 Sat 27th February - Fri 5th March
Ireland 5-10 business days £3.99 Sat 27th February - Fri 5th March
Israel 5-10 business days £6.99 Sat 27th February - Fri 5th March
Italy 5-10 business days £4.99 Sat 27th February - Fri 5th March
Luxembourg 5-10 business days £6.99 Sat 27th February - Fri 5th March
Netherlands 5-10 business days £3.99 Sat 27th February - Fri 5th March
Portugal 5-10 business days £3.99 Sat 27th February - Fri 5th March
Russia 5-10 business days £5.99 Sat 27th February - Fri 5th March
Spain 5-10 business days £2.99 Sat 27th February - Fri 5th March
Sweden 5-10 business days £6.99 Sat 27th February - Fri 5th March
USA 5-10 business days £5.99 Sat 27th February - Fri 5th March
Rest of EU 5-10 business days £12.99 Sat 27th February - Fri 5th March
Rest of World 7-14 business days £17.99 Tue 2nd March - Wed 10th March
We're aware that sometimes your items may go missing, which we have no control over. Mail companies wait 15 business days to declare a package lost, we will of course send you a replacement or refund if you haven’t received it after 15 business days for the UK and 28 business days for the EU and Rest of World.
Custom Charges - Within the EU
All packages to the EU are sent with DDP. This means the package arrives with you with no extra fees to pay. You may notice the order total includes 21% VAT. This is the import VAT included in your order and paid by the carrier at the import into the EU. This is now required after Brexit.
Custom Charges - Outside the EU
We remove all UK VAT from the items on our website for customers outside of the UK and EU. This means everything is actually priced cheaper already. However, any custom charges or import duties are paid by the customer. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information. Note we cannot mark the package as a gift or change the item price on the customs label.
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