DELIVERY DETAILS & RETURNS
FREE UK Delivery on Orders Over £49
We have a very simple delivery plan for UK orders:
Orders over £49 - 2-3 working day delivery FREE!
Orders over £100 - FREE Next Working Day Delivery
Orders under £49 - 2-3 working day delivery just £3.99
Next Working Day Delivery - Just £5.99
Premium Next Working Day Delivery via DPD - Just £6.99
Saturday & Sunday Delivery Options - just £9.98
Our 2-3 working day delivery means that if you order by 4pm on Monday, your order will usually be with you on Wednesday, however this is not a guaranteed delivery.
Our next working day delivery, means if you order by 4pm Monday, your order should be with you Tuesday.
Our delivery cut off is 4pm each working day - in reality, we always try to pick and pack as many orders as possible on the same working day we receive them, and often send out orders we receive after the 4pm cut off, however we don't want to over promise. If you need your order next day, please try to get it in by 4pm.
Saturday and Sunday delivery options guarantee a delivery on Saturday or Sunday if you order on Friday before 4pm.
Who do we use to deliver?
Please note that when choosing your delivery service you are agreeing to the couriers terms and conditions which you can find by clicking on the relevant courier/service below.
Hermes - https://www.myhermes.co.uk/terms-and-conditions
Hermes International - https://international.myhermes.co.uk/content/about-terms
DPD Local (UK) and International -https://www.dpd.co.uk/ts-and-cs.jsp
Parcelforce UK and International - https://www.parcelforce.com/conditions-of-carriage
Royal Mail - https://www.royalmail.com/terms-and-conditions
What about Northern Ireland, Scottish Highlands, Offshore Islands and BFPO?
We support our troops overseas, and thank you for your hard work abroad. Our delivery policy is the same, flat low cost - and FREE on orders over £49 to BFPO addresses. Unfortunately we cannot offer next working day, or Saturday delivery on BPFO addresses, Highlands, Islands or Northern Ireland as the couriers cannot get there fast enough from our Manchester Warehouse.
RETURNS
We want our customers to be happy with the goods they bought, and ecstatic about our delivery and service. We will take back any faulty good and exchange it for a new one, or refund you in full. To return your item, follow the instructions below:
Goods must be in the original, unopened packaging (we sell food items, so part used items cannot be returned for health reasons)
Go to this link here --> Bodybuilding Warehouse Returns Portal (CLICK HERE)
We allow customers to create return labels within 14 days of the order ship date.
Follow the instructions in the link
Once goods have arrived with us, we will process a refund to payment method you used to purchase them
This may take 3-5 days to arrive in your account simply due to card processor times (e.g. VISA / Mastercards time frames - with PayPal, it tends to be much quicker)
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