In order to sign up for a MyStaysure account you must be a minimum of 18 years old. You will require an email address which will form your username and you will be requested to create a password in order to login securely to your account.
Policies and quotes will only be accessible to the policyholder and only the policyholder will be able to make amendments to their policies.
Amendments that maybe available to complete include:
Date changes
Destination changes
Adding additional cover options
Change of telephone number
Change of address
Change of email address
Upgrading cover limits
Changing traveller ages
Any IP addresses outside of the UK, Channel Islands and Isle of Man will restrict access to ‘amend my policy’ and will require you to call the Customer Service team to amend your policy.
Any changes made to a policy by you will be immediate and will be visible on selection of the ‘view my policy’ section. Confirmation will be emailed to the email address listed on the policy.
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