DELIVERY & RETURNS
General Delivery Information
Thank you for visiting the Mitre website. We take a lot of care in the quality of our products and want you to be happy with the service you get from us.
Following the COVID-19 outbreak, our DCs are following Government advice by implementing safe working procedures, and reducing the number of staff working at any one time. As such, it is taking us a little longer to process and dispatch orders than usual, and our current expected delivery times are between 3-5 working days. Apologies for the inconvenience, but this is necessary to safeguard our DC workers at this time.
Please note Mitre currently only offers delivery to UK and selected European and International territories. For any queries on delivery locations please email us directly at customerservice@mitre.com and we will be able to help.
Your order will be carefully packaged and despatched to you and delivered within the timeframe of the delivery option you have chosen. Once your order has been handed over to our nominated carrier, you will receive a confirmation email.
In most cases carriers do not operate or deliver on Bank Holidays or weekends. All prices shown on the Mitre website are inclusive of UK VAT unless otherwise specified. VAT will be deducted at the appropriate rate depending on the delivery address outside the UK.
Join for free and receive our best vouchers and deals by email - all hand-picked by our community. Found a voucher code not on Latest Deals? Share it and earn Amazon vouchers!
Chief Bargain Hunter