Terms and conditions
Exclusions may apply.DELIVERY
I HAVE NOT RECEIVED MY FULL ORDER
If your order contains multiple items, these may be dispatched from different locations at different times, and so you might receive more than one parcel. The items in each parcel will be listed on the invoice found inside the package. But don’t worry, this won’t change the delivery fee you paid for your order.
WHICH COURIERS DO YOU USE FOR DELIVERY?
We use three couriers for UK deliveries - Royal Mail, ParcelForce and FedEx - depending on the size of the order made and where it is dispatched from
We use DPD for all deliveries to the USA.
All orders are fully tracked.
HOW DOES YOUR UK STANDARD DELIVERY SERVICE WORK?
We aim to have your order delivered within 5 – 7 working days* from the moment you submit your order. Orders are delivered Monday-Friday, excluding Public Holidays.
Our delivery costs for Standard Delivery are:
Less than £50 - £2.95
£50 and above – FREE
We will email you a link to your tracking information once your parcel has been shipped from our warehouse. You can also track your order by logging into “My Account” and viewing your most recent order. Just click “Track This Order” and you’ll be directed to the carrier tracking page.
Please note a signature may be required on receipt.
*We aim to meet these delivery times but during busy periods (including sale, Black Friday, Christmas etc.) deliveries may take a little longer. During spells of bad weather, conditions may mean that these delivery services aren’t available, or that order cut-off times need amending and or/ delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. Trespass cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.
*Due to circumstances out of our control, some deliveries and Click & Collect orders to Northern Ireland may be delayed in transit.
HOW DOES YOUR NEXT DAY DELIVERY SERVICE WORK?
We aim to have your order with you the next working day when the order has been placed before 12pm*. Orders must be placed between Monday and Thursday, excluding Public Holidays, to be eligible for this service**.
Our delivery costs for Express Delivery are:
Less than £90 - £5.95
£90.00 and above – FREE
Express Delivery to Northern Ireland costs £16.95
We will email you a link to your tracking information once your parcel has been shipped from our warehouse. You can also track your order by logging into “My Account” and viewing your most recent order. Just click “Track This Order” and you’ll be directed to the carrier tracking page.
Please note a signature may be required on receipt.
Your available delivery options will be shown to you in checkout. We're sorry that we’re unable to offer this delivery services to all postcodes.
*We aim to meet these delivery times but during busy periods (including sale, Black Friday, Christmas etc.) deliveries may take a little longer. During spells of bad weather, conditions may mean that these delivery services aren’t available, or that order cut-off times need amending and or/ delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. Trespass cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.
*Due to circumstances out of our control, some deliveries and Click & Collect orders to Northern Ireland may be delayed in transit.
**Any orders made after 12pm will be sent out the next day and delivered to you on the following working day (excluding bank holidays).Orders placed before 12pm on a Friday will be received on the Monday (excluding bank holidays). Any orders placed after 12pm on Friday and up until Monday at 12pm will be delivered on the Tuesday.
HOW DOES YOUR NOMINATED WEEKDAY/SATURDAY DELIVERY SERVICE WORK?
Get your order on the day of your choosing with our Nominated Day Delivery service* (excludes Sundays and Public Holidays).
Our delivery costs for Nominated Weekday Delivery are:
Less than £90 - £5.95
£90.00 and above – FREE
Nominated Day Delivery to Northern Ireland costs £16.95
Saturday Delivery cost to mainland UK addresses is £7.95
We will email you a link to your tracking information once your parcel has been shipped from our warehouse. You can also track your order by logging into “My Account” and viewing your most recent order. Just click “Track This Order” and you’ll be directed to the carrier tracking page.
Please note a signature may be required on receipt.
Your available delivery options will be shown to you in checkout. We're sorry that we’re unable to offer this delivery services to all postcodes.
*We aim to meet these delivery times but during busy periods (including sale, Black Friday, Christmas etc.) deliveries may take a little longer. During spells of bad weather, conditions may mean that these delivery services aren’t available, or that order cut-off times need amending and or/ delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. Trespass cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.
*Due to circumstances out of our control, some deliveries and Click & Collect orders to Northern Ireland may be delayed in transit.
HOW DOES YOUR CLICK & COLLECT DELIVERY SERVICE WORK?
We aim to have your order delivered within 5 – 7 working days* from the moment you submit your order. Orders are delivered Monday-Friday, excluding Public Holidays.
Our Click & Collect service is free on all orders.
We will email you a link to your tracking information once your parcel has been shipped from our warehouse. You can also track your order by logging into “My Account” and viewing your most recent order. Just click “Track This Order” and you’ll be directed to the carrier tracking page.
Please note a signature may be required on receipt.
*We aim to meet these delivery times but during busy periods (including sale, Black Friday, Christmas etc.) deliveries may take a little longer. During spells of bad weather, conditions may mean that these delivery services aren’t available, or that order cut-off times need amending and or/ delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. Trespass cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.
*Due to circumstances out of our control, some deliveries and Click & Collect orders to Northern Ireland may be delayed in transit.
Trespass has free click and collect with no minimum spend. Standard delivery is £2.95.
Join for free and receive our best vouchers and deals by email - all hand-picked by our community. Found a voucher code not on Latest Deals? Share it and earn Amazon vouchers!
Chief Bargain Hunter