Returns, refunds and exchanges
We hope that you are delighted with your order from us. However, we understand that you may occasionally wish to return an item/order if you change your mind, if you find an item which is not as you expect, or if an item is faulty.
Please examine your items and inform us of any problems as soon as you receive your delivery, as returns must be processed within 28 days of receiving your order.
The procedure for returning an item to us depends on the circumstances. Please see the relevant section below, or contact us if you are unsure.
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