15% off Selected Seiko Prospex Watch Orders at Hillier Jewellers

You may select which day you would like to receive your parcel during checkout if you choose Royal Mail Special Next Day Delivery

On the day of dispatch, your order will be updated with a tracking number and Royal Mail will email / text you on the day of delivery.

We endeavour to process all orders placed before 12:30pm on the same day, however we cannot always guarantee this during busy periods

Orders received after 12:30pm on Friday will not be processed until the following Monday

We can deliver to an address that isn’t your billing address, however, when placing an order you must use the correct billing address of where your method of payment is registered when prompted

The quoted delivery time is an estimate only and we cannot guarantee that it will get there on the specified day, especially if there is a problem with the courier (road incidents, floods, heavy snow etc)

If there is no-one present at the delivery address, it may be left with a neighbour or Royal Mail may leave you a "Sorry we missed you" card with details of how to collect / arrange a redelivery for your item. If you’d like any special notes adding to the delivery note, please contact us.

Royal Mail offer a "Safeplace" system on Royal Mail 24 & 48 services which allows customers the opportunity to nominate a preferred delivery location, a 'safe place' or with a nominated neighbour. If you'd like to nominate a Royal Mail Safeplace location on your delivery, please give us a call on 01642 245255 or reply to your order conformation email.

It is your responsibility to collect your item or arrange a redelivery. If you do not collect your items or have them delivered within several working days, then your parcel will be sent back to Hillier Jewellers where you may have to pay for redelivery.

International Delivery

European delivery typically takes 5-7 working days. International delivery takes approximately 7-10 working days.

During busy seasons it may take a little longer.

Please note that any order placed from outside of the UK Mainland will be processed & despatched at the discretion of Hillier Jewellers. All information provided must be correct for us to receive an authorisation from your issuing bank. If the information we receive from you is incorrect, or we are unable to receive sufficient authorisation from your issuing bank, your order will be cancelled & you will be notified as to the reason(s) why.