RETURNS
Due to the current circumstances surrounding COVID-19 we are extending our returns periods. All orders (subject to our returns policy) can be returned up to 45 days after the date of purchase.
Click here to generate and print your returns label, and find your nearest store.
Re-pack your item(s) in the original packaging with labels and tags still attached.
Securely attach the printed Collect+ label to your parcel, making sure to cover the original delivery label.
Head to your local Collect+ store with your parcel. You'll receive proof of postage here - remember to keep this safe in case you need to use it as evidence of your return.
You can track your return here using the code you were given.
If you have any any other questions about Collect+, please see our Collect+ FAQs here.
Create Return
Click here and follow the steps to print your own returns label. Once completed, you will receive an email with instructions on how to return your item and a tracking link.
If you haven't got your returns label don't stress! UK Customers can download a new one here and international customers can download a
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