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Terms and conditions

Exclusions may apply.Welcome to https://www.shein.co.uk/?rep=dir&ret=uk. This Terms & Conditions (“Agreement” or “Terms”) is a contract between you and ZOETOP Business Co., Limited，having its registered address at ROOM 19-112, 21/F, 14 TAIKOO WAN ROAD, TAIKOO SHING, HONG KONG (collectively, “SHEIN,” “we”, “us” or “our”), governihttps://www.shein.co.uk/?rep=dir&ret=ukse of our website at SHEIN.com (the “Site”), any mobile applications (“Apps”) that hyperlink to this Agreement, or any other websites, pages, features, or content owned and operated by us that hyperlink to this Agreement (collectively, including the Site and Apps, the “Services”). Please note that the processing of all sales to European Union's addresses is processed by ZENITH BUSINESS CO., LIMITED, a UK corporation.

By accessing or using the Services in any manner, including, but not limited to, visiting or browsing the Site, downloading the mobile applications, registering an account, or contributing content or other materials to the Site or on or via the Apps, you expressly understand, acknowledge and agree to be bound by the Terms of Use. You are only authorized to use the Services if you agree to abide by all applicable laws and to these Terms.

In addition, you may read our Privacy & Cookie Policy at any time for more information about how SHEIN collects, stores, and protects your information when you use the Services. Our Privacy & Cookie Policy is hereby incorporated by reference into these Terms & Conditions as though fully set forth herein.

1.2 Updates to the Terms. We reserve the right to modify the Terms of Use, including the Privacy & Cookie Policy, at any time, in our sole discretion. If we modify material terms to this Agreement, such modification will be effective after we send you notice of the amended agreement. Such notice will be in our sole discretion, and the manner of the notification may include, for example, via email, posted notice on the Site or Apps, or other manner.

Your failure to cease use of the Services after receiving notification of the modification will constitute your acceptance of the modified terms.

1.3 Acceptance of Terms. To shop with us, you need to be at least 16 years old. Any accessing, browsing, or otherwise using the Services indicates your agreement to all the terms and conditions in this Agreement. If you disagree with any part of the Terms then you should immediately discontinue access or use of the Services. Please read this Agreement carefully before proceeding.

If you have any questions regarding these Terms & Conditions or our Privacy & Cookie Policy, you may contact us anytime at our Customer Service Platform .