Terms and conditions
Excludes Creed fragrances.Delivery and Coronavirus:
Both customer and employee health and safety is of primary importance to us, and in light of recent events, our delivery partners have had to make temporary changes to their delivery services. We use Royal Mail and DPD as our delivery partners and further details and updates can be viewed below.
Royal Mail: In order to protect both our people and customers as much as possible, Royal Mail will not be handing over their hand-held devices to customers to capture signatures. Postmen and women will instead log the name of the person accepting the item. This will apply to all deliveries that require a signature. Additionally, for all customers (including those who are self-isolating) where they need to deliver any parcel that won’t fit through the letterbox, they will place your item at your door. Having knocked on your door, we will then step aside to a safe distance while you retrieve your item. This will ensure your item is delivered securely rather than being left outside. For more information from Royal Mail on their deliveries, please check their website here: https://www.royalmail.com/coronavirus
DPD: DPD will no longer ask customers to sign their handheld units and instead their drivers will sign it on their behalf. They will record the consignees name and a 'Delivered on Authority' message in the signature section of the unit. For more information from DPD on their deliveries, please check their website here: https://www.dpd.co.uk/content/products_services/service_updates.jsp
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