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  2. Emma Mattress Vouchers

42% off Mattress Orders at Emma Mattress

Available from Emma Mattress
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Delivery

4.1 We will dispatch the product(s) within the stated time window displayed on our website on the day we accept your order.

4.2 We are not responsible for delays outside of our control. If the supply of the product(s) is delayed by an event outside our control then we will contact you as soon as possible to let you know. We will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any product(s)s you have paid for but not received.

4.3 In the case of the non-availability of goods a possible advance payment will be refunded without delay.

4.4 The product(s) will be your responsibility from the time we deliver the product(s) to the delivery address provided to us.

4.5 If you are not at the delivery address or if no one is available to take delivery we will leave you a note informing you of how to rearrange delivery or collect the product(s) from a local depot.

4.6 If you do not collect the product(s) from us as arranged, or if, after failed delivery to you, you do not re-arrange delivery or collect the product(s) from a delivery depot we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you to re-arrange delivery or collection we may end the contract and claim for any loss caused by your refusal to take delivery. If you are in default of acceptance, we reserve the right to sell the goods to a third party or to hold you liable for any loss.

4.7 The specific time window for delivery will be made known to you by the delivery company. The working hours spent waiting for delivery will not be reimbursed.

  1. Delivery Area

Unfortunately we do not accept orders from or deliver to addresses outside the United Kingdom.

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