5% off Orders at Lights 4 Living
Delivery & Returns
Delivery & Returns
A Minimum Delivery charge of £4.99 applies to all orders under £75.00 (most orders over this value qualify for free delivery)
Additional charges may apply outside the UK mainland and certain other mainland areas ( eg parts of the Scottish Highlands), these charges are determined by our delivery partners.
PLEASE CLICK HERE IF YOU WISH TO CHECK YOUR POSTCODE BEFORE ORDERING
We deliver with DPD or Royal Mail. * DPD provide a 1 hour predicted delivery time slot meaning that you will not be waiting in all day for your lovely new lights to arrive! Royal mail will be delivered in the normal manner.
Delivery partners vary depending on the size of the item and the Delivery Location.
Any surcharge will be added to your shopping cart before you complete your puchase (inc V.A.T)
All Saturday deliveries carry a surcharge of £25.00 (inc V.A.T)
Any surcharge will be added at the point that one of our sales team processes your order. Any surcharge is non refundable in the event of goods being cancelled after receiving such goods.
How long does delivery take?
Your order should be delivered within 1-2 days after we dispatch it .
DPD or Royal Mail will deliver your order. If you are not in when they at the time of delivery they will try to deliver it a second time and let you know when, if you miss the second delivery you can pick it up from your nearest depot by way of a card. DPD have nationwide depots and Royal Mail Have 1000's of collection points. Alternatively you can arrange a 3rd delivery by the courier however they will charge a nominal fee.
Can I request a certain delivery date?
Unfortunately it's not possible to arrange an exact time or date (we can try to arrange a particular day) although if you miss the delivery, our courier will try again and it's possible to arrange that time. Alternatively you can pick it up from their nearest depot. We will, of course, send you an email when the item is dispatched.
What if the delivery address is not the same as the card address?
You will need to e-mail us and we'll see what we can do, everything should be okay.
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