5% off Orders at Scandinavian Biolabs

DELIVERY

Once an order is placed at checkout, it normally takes within 24 hours for the order to be fulfilled. Order dispatch is within the same timeframe, except for weekends where it will be dispatched Monday. An order confirmation is emailed once an order is placed at checkout with the order summary and order reference number. A shipment confirmation is emailed once an order is fulfilled and ready for delivery, providing tracking details to follow shipping transit.

Packages take on average 3 – 5 business days to be delivered around the world, though varies dependent on region. Orders to Denmark, Sweden, Germany, and the Netherlands can take on average 1 – 3 business days, dependent on region remoteness. Please note that new EU/UK customs regulation may on some occasions delay the delivery times for orders directed to the United Kingdom and Ireland.

Pre-orders are shipped as soon as they are booked into stock. The estimated delivery date is written on the respective product pages. Payments for pre-orders can be captured up to 30 days prior to the dispatch date.

Scandinavian Biolabs ships worldwide. Deliveries are made in cooperation with CoolRunner ApS and their courier partners. Customers have the right to cancel purchases and return delivered goods within 14 days of receiving the order by reaching out to Customer Care at contact@scandinavianbiolabs.com. To return an unwanted order, please refer to the ‘Return’ section below.

In cases where a customer believes delivery is delayed in such a way that fulfillment of an order is no longer desired, it is their responsibility to cancel the order. In cases where the order has been dispatched, the customer is required to receive the order. Cancellation is not valid until the customer has confirmed with Scandinavian Biolabs via one of the contact methods on the contact page.

If a product has been discontinued, Scandinavian Biolabs has the right to cancel the purchase and refund the paid amount to the customer. Scandinavian Biolabs will notify the customer of a replacement or equivalent products if available.

All orders made on the Scandinavian Biolabs official website are fulfilled and distributed from Denmark.