5% off Support Cushion Orders at Tempur

We hope you will enjoy all the benefits that TEMPUR products bring. Because you have bought online via uk.tempur.com, you have 14 calendar days starting the day after you received your order during which you can change your mind (unless you have purchased an item with an extended trial period - see below).

Most importantly, if you decide that you want to return any items, it is crucial that you let us know in writing. Please use our Online Return Request Form to notify us of your intention to cancel part or all of your order. It's straight forward and easy to do and you can send it electronically.

Alternatively if you prefer you can download a copy to post to us at our Hayes address.

The most important thing is not to send items back until we have responded to you and supplied a number pre-fixed with RMA. This helps us to process your request more efficiently when items arrive back at our depot.

Clauses 14 and 16 in our general Terms and Conditions also give full details as to what happens next.