First order I ordered a desk, unfortunately one of the components was damaged. I initially tried to call but there was no answer. But upon emailing, sending photos of the damaged part, I was offered a partial refund or they could look for a replacement part. I asked for the part but they could not source one so they offered to send out the box which contained the replacement part together, with other components of which i could keep for spares. This box arrived and I have completed the desk, which I am now very happy with. The customer service was excellent throughout.
I have ordered three or four times now, all the goods have been top quality and delivered promptly at a good price. Would recommend.
First class service