Carphone Warehouse Discount Codes December 2023

It should be 1 star but I'll give them 2... Here is why: I ordered my oppo X2 find with idmobile contract - great offer and price. Parcel arrives next day - phone in a box not protected at all - just dumped there. Box damaged obviously. I called customer services - exchange by post or in-store offered but what's the point of exchanging by post if the nest one will look the same because of lack of protection in packaging. I thought I'll exchange it in a shop - none in stock in surrounding shops. I did post a review on tristpilot and their response was sth like " box is designed to protect the item - if the item is working - we do not se an issue here... Just great! On Amazon or eBay this is classed as "new other" and it is way cheaper just because of this. Horrible customer services. If you like your phone thrown and posted without protection and WDGAF policy - why not. If you do not care if your phone arrives damaged - that's a shop for you.

Have used car phone warehouse for probably the last 12 years now and every time i get an upgrade I use them, they have been perfect so far. The offers they have available seem to be better than others and the choice of phones always great. I do everything on line with them and thats including trading in my old phone and seems to work very well

Mobile phone companies are often criticised and some don't provide the customer service you would expect but with Carphone Warehouse, I have always been happy with the service I have received. I have never been overcharged on a bill (as far as I know) and when I wanted to cancel a contract, it was easy to do it.

I've bought my last two phones from caroline warehouse. They had the best pricea for a handset only and I like that you buy them unlocked so can go with any network provider. The staff are friendly and knowledgeable and have always helped me to pick the best phone for my needs and my price range. I have bought in store and online and both times was very happy. The website is easy to use and making your purchase is hassle free. Delivery was fast and my parcel was well protected so it wouldn't get damaged.

So my kids ,my wife and myself all have payg phones and when we decide we want a new 1 we always seem to start that search at Carphone warehouse . Unlike most companies once we explain to the sales assistant that we are looking for a payg phone and not interested in a contract or sim only deal and they then proceed to help us all , always leave us knowing we have made the choices and that we are always happy with the choice we have made.The cost of the phones is always very good value and in all the years when we purchase new phones we never have to return in the near future .The phones are top quality , never let us down and are great value for money .

I used this service in store to purchase a mobile phone and sim contract, I was unaware of hidden fees they put on the account afterwards so I decided to cancel as I was within the 14 days that I could do this. The service team online were not understanding and it took several attempts and escalating things to higher management to get my refund and contract terminated. I would not recommend this to anyone, although it looks slightly cheaper than other providers, go to them directly for peace of mind.