Free 12 Bottles of Wine with Orders over £749 at Euroffice

1. INTRODUCTION

1.1 Welcome to our website (www.euroffice.co.uk) (the “Website“ or the “site”)

1.2 These terms and conditions apply to consumer customers only and not to business customers. For the purposes of these terms and conditions, a “consumer” is an individual acting for purposes which are wholly or mainly outside that individual’s trade, business, craft or profession. If you are a business customer, our Terms & Conditions for Business Customers will apply to you.

1.3 These terms and conditions (together with our Website Terms of Use, our Privacy Policy, our Price Comparison Terms and our Promotions Terms) tell you the legal terms and conditions on which we supply any of the products listed on our Website (“Products”) to you. These terms and conditions apply to any contract between us for the sale of Products to you from our Website (“Contract”). Please read these terms and conditions carefully, and ensure that you understand them, before ordering any Products from our site as they will be binding on you. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

1.4 If you find yourself unable to agree to these terms and conditions please do not use our ordering service and we ask that you do not proceed to purchase any Products listed on the site.

1.5 You will be required to confirm that you accept these terms and conditions when you register with our site and when you order any Products from us. If you refuse to accept these terms and conditions, you will not be able to order any Products from our site.

1. INFORMATION ABOUT US

The Website is operated by Euroffice Limited (“we”). We are registered in England and Wales under company number 03877111 and with our registered office at Dome House, 48 Artillery Lane, London, E1 7LS. Our main trading address is the same as our registered office address. Our VAT number is 100 1166 92.

1. SERVICE AVAILABILITY

Our site is only intended for use by people who require delivery on the UK Mainland, Northern Ireland and the Isle of Wight. We do not accept orders for delivery outside those locations. Unfortunately that means we cannot accept orders for delivery to the Scottish Islands, the Isle of Man, the Channel Islands or the Scilly Isles.

1. YOUR STATUS

By placing an order through our site, you warrant that:

4.1 You are legally capable of entering into binding contracts; and

4.2 You are at least 18 years old.

1. HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

5.1 Before an order is placed you will be given an opportunity to verify and correct the Products included in your order. After placing an order via the Website, you will receive an email from us acknowledging that we have received your order. This acknowledgement is for your information and convenience only and this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and if we accept your order (or part of your order) we will indicate our acceptance to you by sending you an email confirming that we have dispatched your order (or part of it) (the “Order Acceptance”) and containing a VAT invoice in respect of the Products dispatched. The Contract between us will be formed when we send you the Order Acceptance, whether or not you receive such email.

5.2 The Contract will relate only to those Products confirmed as dispatched in the Order Acceptance. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Order Acceptance.

5.3 These terms and conditions apply to the Contract to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

5.4 If we are unable to supply you with a Product, for example because that Product is not in stock or is no longer available or because we cannot meet your requested delivery date, we will inform you of this by email and we will not process your order. If you have already paid for the Product, we will refund you the full amount including any delivery costs charged as soon as possible. We may also be unable to supply you with a Product if we discover a pricing error on our Website; please see conditions 8.4 and 8.5 for further information about what happens in these circumstances.

1. AVAILABILITY AND DELIVERY

6.1 We will deliver the Products to the location set out in your order (“Delivery Location”). Delivery shall be completed once we deliver the Products to the Delivery Location and the Products will be your responsibility from that time.

6.2 Your order will be fulfilled by the delivery date set out in the Order Acceptance or, if no delivery date is specified, then within 30 days of the Order Acceptance. We cannot accept any requests for specific delivery dates and times and you acknowledge that we may deliver your order at any time between the hours of 9.00 a.m. and 6.00 p.m. on working days only. Please see the relevant Product page on our Website for estimated delivery dates.

6.3 Occasionally our delivery to you may be affected by an Event Outside Our Control (as defined in condition 14). See condition 14 for our responsibilities when this happens. We shall not be liable to you for any delay in delivery that is caused by your failure to provide us with adequate delivery instructions or any other instructions that are relevant to the supply of the Products.

6.4 We only deliver to the UK Mainland, Northern Ireland and the Isle of Wight. Unfortunately we cannot deliver to the Scottish Islands, the Isle of Man, the Channel Islands or the Isles of Scilly.

6.5 We do not deliver to PO Box addresses.

6.6 If for any reason we are unable to deliver your order (or any part of it) within the period specified in our Order Acceptance (or if no period is specified then within 30 days of the date of the Order Acceptance), then we will contact you and you may choose to cancel the Contract and receive a full refund. In these circumstances, a full refund shall represent your sole remedy and our sole liability to you in relation to the non-delivery of the Products. If you choose to cancel the Contract for non-delivery under this condition 6.6, you may do so for just some of the Products or all of them, unless splitting them up would significantly reduce their value. If any Products have been delivered to you under the Contract, and you wish to cancel the Contract in its entirety, you will have to allow us to collect the delivered Products from you (at our cost). After you cancel the Contract (and we have collected from you any Products already delivered under the cancelled Contract), we will refund any sums you have paid to us for the cancelled Products and their delivery. Any refund due to you will be processed within 30 days of the date of your cancellation.

6.7 All deliveries must be signed for. If we are unable to obtain a signature at the time of delivery, we will leave you a note that the Products have been returned to us, in which case please contact us to rearrange delivery. In these circumstances, we shall not be liable to you for any loss you may suffer as a result of such non-delivery.

6.8 The delivery charges applicable to the Products are set out on the relevant Product page on our Website. Delivery is generally free for orders over £29 (excluding VAT) and £4.95 for orders under £29 (excluding VAT). However, in some circumstances (for example because the delivery address is particularly remote, or where the Product ordered is a safe or furniture and access is difficult) a higher delivery charge may be applicable. We will usually inform you of the delivery charges at the time of your order but, if these cannot reasonably be calculated in advance, we will notify you of the delivery charges by email afterwards and give you an opportunity to confirm whether or not you want to proceed with your order.

6.9 Please note that our couriers are only insured to deliver to the ground floor of buildings. You will be responsible for arranging transportation of the Products to levels above the ground floor, so please bear this in mind if you are ordering large or heavy items such as a piece of furniture or a safe. Additionally, it is your responsibility to ensure that there is sufficient access to the Delivery Location (for example, sufficient door widths) to enable delivery of the Product. Please inform us of any access issues at the time you place the order.

6.10 If we are not able to deliver the whole of the order at one time due to operational reasons or shortage of stock, we will deliver the order in instalments. We will not charge you extra delivery costs for this.