Delivery & Tracking
Brexit Update
Following the recent changes caused by Brexit we are unable to accept any orders going outside of the UK.
We can accept orders to Northern Ireland (some items are excluded from this, please email info@pondkeeper.co.uk for more information).
Additional delivery charges will apply.
Any customers who place an order online for delivery to Northern Ireland will be contacted for an additional delivery charge.
Free delivery codes do not apply to these orders unfortunately
COVID-19 Update
We are pleased to announce that we are dispatching as normal, same day dispatch if ordered before 1pm.
All orders are placed on a 24 hour service (with the exceptions detailed further down this page) however some customers are experiencing delays with the delivery, this is down to local delays in depots and is unfortunately beyond our control.
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