G Adventures Discount Codes

Appalling customer service. I vouch to never attempt a booking with you again, and will be telling all those around me the same I was due to go on the Cambodia Ancient Ruins tour commencing on the 21st March 2020, booked through the affiliate company STA Travel (equally unreliable). However, as a global pandemic was upon us, this trip was inevitably cancelled. Since then I was offered a 110% credit note, and able to use this until 2022. As the company has failed to offer the service I paid for, I demanded a refund and have been pestering the company along with STA Travel since, but to no avail. They have failed to respond to any emails and calls, this is not acceptable. G Adventures; when will you pay back the money to the customers who relied on you to provide the service?

I used this website for our holiday to France. Originally i was worried as this website is not as well known as others but everything went smooth and to plan. At the time of booking we were able to get a 20% discount which was a nice little bonus. They have a brilliant cancellation and rebook system which is great when you have kids because anything can happen. Payment was quick and easy and they keep you informed every step of the way. They were also quick to reply to the millions of questions i had before booking which really gave me peace of mind.

I have only used the company once for a tour package. It was a budget package so involved stays in hostels. My experience was generally positive, although like many tours your experience depends on the group and guide(s). Both were just OK and both were American and being the only non-Americans we didn't feel the guide engaged with us as much and tended to associate with people they felt more comfortable or had shared interests with. Although it was a budget tour and accommodation was hostels, we didn't feel the value for money was great and in future we would look towards more of a DIY independent package and hiring tour guides at certain sites. We did use a discount code we got which gave us some money off and these pop up frequently, especially if you are a subscriber to their website.